At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
YOUR FUTURE ROLE
Customer Service and Delivery drives software adoption, achieving clean core and ensuring customers implement and run what they buy whilst safeguarding maintenance and subscription. Using our unparalleled expertise, we guide our customers throughout the entire lifecycle to make the benefits of digital transformation a reality, end to end.
The strength of our Center of Expertise (CoE), as part of Customer Service and Delivery, is to analyze customer solutions with a 360° view on relevant components including application, database, and technology, providing Expertise on Demand, instant resolution of top pain points, and fast access to best practices/information plus instant quality assurance of recommendations and the improvement plan.
In the role of a business process consultant (f/m/d), you will work in the development and design team of the Premium Hub CoE (Global CoE) with focus on creating the next Generation of MaxAttention and other Service Offerings in the area of Data Volume Management and Clean Core.
You will deliver and develop services for every aspect of customers' transition to Cloud / BTP, supporting their transformation, or upgrade project, as well as on operations, including continuous improvement, quality management, problem resolution, and knowledge transfer.
It contains:
As part of a foundational training program, you will rotate through various departments, be assigned a personal mentor, and receive training in the following areas:
This structured program provides comprehensive insights into different aspects of SAP solutions, equipping you with the necessary skills and expertise to contribute effectively in a professional environment.
YOUR PROFILE
We are looking for a motivated and analytical young professional or entry-level candidate who is eager to contribute to the development of premium service offerings in the field of Data Volume Management (DVM). The ideal candidate should bring a solid foundation in data analysis and problem-solving, as well as a collaborative mindset to work in an interdisciplinary environment.
Beneficial / A Plus:
By joining our team, you will have the opportunity to contribute to innovative service offerings, collaborate with top experts, and drive digital transformation for our customers.
ABOUT THE TEAM
In the development and service team for a major component in the context of Premium Qualities called Insights to Action, we need to understand all roles and requirements for each individual part of the SAP wide delivery processes in all engagement models and find the best way how to improve our platform to provide the best user experience, increase delivery automation and leverage new technology to grow our business.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
Requisition ID: 421121 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time |#LI-Hybrid| Additional Location: All SAP Locations in Germany like St Leon Rot, Berlin, Dresden etc. are possible.