Italian-Speaking Customer Support

WW Talents; München; Vor Ort; EUR 11.000 - 14.000; Vollzeit

Benefits dieser Stelle

Relocation support

Flight covered

Hotel accommodation

Airport pickup

Real estate fee covered

Paid training

Zusammenfassung

WW Talents is seeking Italian-speaking customer support agents to join our team in Greece. You will handle inquiries via phone, email and chat, with full training provided and relocation support for EU candidates.

Base salary is €1,110 gross per month paid 14 times per year, plus a bonus of up to 10%. This role requires English, strong communication, and the ability to thrive in a fast-paced, multicultural environment.

Qualifikationen

• Fluent Italian (C1/C2 level)
• Good working knowledge of English (B2+ level)
• Strong interpersonal and analytical skills
• A solutions-driven mindset and genuine passion for helping others
• Comfortable navigating digital tools and multi-screen environments
• Ability to adapt to a fast-paced, multicultural team
• No prior experience required — full training provided

Aufgaben

• Providing customer support via phone, email, and chat (in Italian)
• Assisting with account issues, content reports, and platform queries
• Resolving customer inquiries efficiently while maintaining high service quality
• Logging interaction details accurately in internal CRM systems
• Meeting standard team productivity and quality targets
• Advocating for community safety and product understanding

Kenntnisse

Fluent Italian

English proficiency

Interpersonal skills

Analytical thinking

Problem-solving mindset

Digital tools

Adaptability

Jobbeschreibung

Work. Travel. Thrive.

We are looking for Italian speakers to join our customer support team in Greece. This role offers an international working environment along with full relocation support for candidates moving to Greece.

Imagine the work with the vibrancy of Greek life.

Location: Greece

Schedule: 5 days a week, rotational shifts (08:00 – 00:00)

Financial Package & Benefits

Base Salary: €1,110 gross / month x 14 salaries

Performance Bonus: Up to 10%

Paid Training: Full training is provided and fully paid from day one.

Relocation Package (for candidates relocating from another EU country):

• Flight ticket covered (within the EU)
• 4 weeks of hotel accommodation upon arrival
• Airport pickup on arrival
• Real estate agency fee covered

Daily Tasks

• Providing customer support via phone, email, and chat (in Italian)
• Assisting with account issues, content reports, and platform queries
• Resolving customer inquiries efficiently while maintaining high service quality
• Logging interaction details accurately in internal CRM systems
• Meeting standard team productivity and quality targets
• Advocating for community safety and product understanding

Profile We Are Looking For

• Fluent Italian (C1/C2 level)
• Good working knowledge of English (B2+ level) for training and internal communication
• Strong interpersonal and analytical skills
• A solutions-driven mindset and genuine passion for helping others
• Comfortable navigating digital tools and multi-screen environments
• Ability to adapt to a fast-paced, multicultural team
• No prior experience required — full training provided