Italian-Speaking Customer Support

WW Talents; Berlin; Vor Ort; EUR 15.000 - 18.000; Vollzeit

Benefits dieser Stelle

Relocation package

Paid training

Flight ticket covered (EU)

4 weeks hotel upon arrival

Airport pickup

Real estate agency fee covered

Zusammenfassung

WW Talents is seeking an Italian-speaking customer support specialist to join our team in Greece. The role includes full relocation support, paid training from day one, and rotation shifts across a 14-salary annual package.

You will handle inquiries via phone, email, and chat in Italian, with English for internal communication. A fast-paced, multicultural environment awaits with comprehensive relocation benefits.

Qualifikationen

• Fluent Italian (C1/C2) essential for customer support in Italian.
• Good working knowledge of English (B2+) for training and internal communication.
• Strong interpersonal and analytical skills for effective issue resolution.
• Solutions-driven mindset and passion for helping others.
• Comfortable using digital tools and multi-screen environments.
• No prior experience required — full training provided.

Aufgaben

• Provide customer support via phone, email and chat in Italian.
• Address account issues, content reports, and platform queries.
• Resolve inquiries efficiently while maintaining high service quality.
• Log interaction details in internal CRM systems.
• Meet standard team productivity and quality targets.
• Advocate for community safety and product understanding.

Kenntnisse

Fluent Italian

English (B2+)

Interpersonal skills

Analytical skills

Digital tools

Multicultural teamwork

No experience required

Tools

CRM systems

Jobbeschreibung

Work. Travel. Thrive.

We are looking for Italian speakers to join our customer support team in Greece. This role offers an international working environment along with full relocation support for candidates moving to Greece.

Imagine the work with the vibrancy of Greek life.

Location: Greece

Schedule: 5 days a week, rotational shifts (08:00 – 00:00)

Financial Package & Benefits

Base Salary: €1,110 gross / month x 14 salaries

Performance Bonus: Up to 10%

Paid Training: Full training is provided and fully paid from day one.

Relocation Package (for candidates relocating from another EU country):

• Flight ticket covered (within the EU)
• 4 weeks of hotel accommodation upon arrival
• Airport pickup on arrival
• Real estate agency fee covered

Daily Tasks

• Providing customer support via phone, email, and chat (in Italian)
• Assisting with account issues, content reports, and platform queries
• Resolving customer inquiries efficiently while maintaining high service quality
• Logging interaction details accurately in internal CRM systems
• Meeting standard team productivity and quality targets
• Advocating for community safety and product understanding

Profile We Are Looking For

• Fluent Italian (C1/C2 level)
• Good working knowledge of English (B2+ level) for training and internal communication
• Strong interpersonal and analytical skills
• A solutions-driven mindset and genuine passion for helping others
• Comfortable navigating digital tools and multi-screen environments
• Ability to adapt to a fast-paced, multicultural team
• No prior experience required — full training provided