Customer Support Specialist Multilingual (Greece)

Cross Border Talents; Frankfurt (Oder); Vor Ort; EUR 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive pay and bonuses

Relocation package within Greece

Training and career development

International environment with growth

Zusammenfassung

Cross Border Talents in Greece is seeking a multilingual Customer Support Specialist to join our team. You will assist customers across phone, email, and chat, solving issues and ensuring a positive experience for leading international brands.

The role offers on-site and remote options within Greece, relocation assistance for remote candidates, and training with global brands to support career growth in a dynamic international environment.

Qualifikationen

• Fluency in one of the listed languages + English.
• EU Work Permit is mandatory.
• Strong communication and problem-solving skills.
• Previous customer service or related experience is an advantage.

Aufgaben

• Handle customer inquiries via phone, email, or chat in your native language and English.
• Assist customers with orders, deliveries, and product settings.
• Provide troubleshooting support and problem-solving in line with company guidelines.
• Maintain a high level of professionalism and customer satisfaction.
• Collaborate with team members to ensure quality service delivery.

Kenntnisse

Multilingual communication

Jobbeschreibung

Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Job Description:
We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat in your native language and English

• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements:

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer:

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth