Italian-speaking Back Office Representative (m/f/d)

TELUS International; Essen; Vor Ort; Vollzeit

Zusammenfassung

Une entreprise dynamique et en pleine croissance recherche un assistant de back-office à Essen. Ce poste inclut le support administratif et la garantie des standards de qualité tout en offrant une formation complète. Environnement de travail agréable avec de nombreuses activités et une approche centrée sur les employés.

Leistungen

Formation entièrement payée

Bureau au centre-ville avec cantine et salle de fitness

Activités de loisirs comme le yoga et la méditation guidée

Livraison régulière de fruits pour un mode de vie sain

Bonus de recommandation pour les employés

Qualifikationen

• Maîtrise de l'italien (écrit et parlé) et niveau B2 d'anglais.
• Disponibilité pour terminer jusqu'à 4 semaines de formation à temps plein.

Aufgaben

• Support back-office exclusif et tâches administratives générales.
• Assurer la qualité des standards.

Kenntnisse

Fiabilité

Orientation vers les résultats

Affinité avec les services de back-office

Ausbildung

Permis de travail valide pour l'Allemagne ou citoyenneté de l'UE

Jobbeschreibung

Essen, Germany

Allgemeine Angaben

Standort

DE - Essen2 - ESD

Land

Deutschland

Jobbeschreibung

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?

Then join our team and help us to ensure excellent service standards while making a difference in the world!

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period

• Great office at the city center of Essen with canteen and fitness center

• Fun Floor with Nintendo Switch, table tennis, and much more

• Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation

• Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks

• Working as part of a dynamic and multicultural team with flat hierarchies

• Advanced job opportunities in our internationally growing company

• Attractive employee referral bonus programs

• Intriguing and diverse responsibilities

• Schedule flexibility available.

Overview of tasks:

• Back-office support only

• Taking over general administrative tasks

• Provide online support for specific cases

• Achieving and ensuring quality standards

We are looking for:

• Fluent in Italian (written and spoken) and a minimum B2 of English

• Valid work permit for Germany or EU citizenship

• Availability to complete up to 4 weeks full time training.

• Affinity with back office services

• Reliable and efficient way of working

• Goal-oriented approach to work

Join our team and apply now!

Our recruiting team will gladly answer all your questions. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

About us: Since founded in 1998, excellent customer service is our passion - in 2020 we went one step further and are now part of TELUS Digital. Since then, over 75,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

#LI-DNI

#IDJob

Zusätzliche Stellenbeschreibung

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?

Then join our team and help us to ensure excellent service standards while making a difference in the world!

SpracheItalian

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.