Italian-speaking Back Office Representative (m/f/d)

TELUS International; Düsseldorf; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

TELUS International seeks fluent Italian speakers with strong English skills for back-office online support in Essen, Germany. This role offers competitive hourly pay, extensive training, and opportunities for advancement in a multicultural environment. Enjoy modern office amenities and flexible working conditions within a reputable international company.

Leistungen

Attractive salary

Fully paid training

Modern office with canteen and fitness center

Fun activities (Nintendo Switch, table tennis, yoga)

Healthy benefits (regular fruit deliveries, free drinks)

Opportunities for career advancement

Employee referral bonuses

Flexible working schedule

Qualifikationen

• Fluent in Italian (spoken and written).
• At least B2 level in English.
• Available for up to 4 weeks of full-time training.

Aufgaben

• Provide back-office support via online platforms.
• Maintain quality standards.
• Support for specific cases.

Kenntnisse

Fluency in Italian

English (B2 level)

Reliable and efficient work approach

Goal-oriented

Ausbildung

Valid work permit for Germany or EU citizenship

Jobbeschreibung

Client:

TELUS International

Location:

Germany, Essen

Job Category:

Customer Support / Back Office

EU work permit required:

Yes

Job Reference:

c1cf3dcb0e91

Job Views:

2

Posted:

23.06.2025

Expiry Date:

07.08.2025

Job Description:

Join TELUS International and develop your career in a dynamic, multicultural environment. We are looking for fluent Italian speakers with good English skills to provide back-office online support, ensuring quality standards and customer satisfaction.

What we offer:

• Attractive salary: 15.38 Euro/hour and fully paid training
• Modern office in Essen with canteen and fitness center
• Fun activities including Nintendo Switch, table tennis, yoga, and meditation
• Healthy benefits like regular fruit deliveries and free drinks
• Opportunities for career advancement in a growing international company
• Employee referral bonuses
• Flexible working schedule

Responsibilities:

• Back-office support via online platforms
• Providing support for specific cases
• Maintaining quality standards

Requirements:

• Fluent in Italian (spoken and written) and at least B2 English
• Valid work permit for Germany or EU citizenship
• Availability for up to 4 weeks of full-time training
• Reliable, efficient, and goal-oriented work approach

Join us:

Apply now to be part of our team! Our digital recruitment process includes virtual interviews. We look forward to your application and questions.

About TELUS International:

Founded in 1998, part of TELUS Digital since 2020, with over 75,000 employees providing multilingual customer service worldwide.

EEO Statement:

We are committed to diversity and inclusion. Employment decisions are based on qualifications and merit.

Note: Non-passport holders may need a work permit. Please refer to our blog for more info.