Italian-speaking Back Office Representative (m/f/d)

TELUS International; Dortmund; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Join a dynamic team at TELUS International in Dortmund as a back-office support specialist. In this role, you will provide vital online assistance, ensuring high-quality service standards while developing your career in a growing company. With flexible schedules and appealing benefits, it's an opportunity to thrive in a multicultural environment.

Leistungen

Attractive salary: 15.38 Euro per hour

Fully paid training period

Great office in city center

Canteen and fitness center

Fun Floor with activities

Flexible schedule available

Employee referral bonus programs

Qualifikationen

• Availability to complete up to 4 weeks full time training.

Aufgaben

• Back-office support only.
• Provide online support for specific cases.
• Achieving and ensuring quality standards.

Kenntnisse

Fluent in Italian

Written and spoken English (minimum B2)

Affinity with back office services

Reliable and efficient working style

Goal-oriented approach

Ausbildung

Valid work permit for Germany or EU citizenship

Jobbeschreibung

Social network you want to login/join with:

Client:

TELUS International

Location:

Dortmund, Germany

Job Category:

Other

EU work permit required:

Yes

Job Reference:

e10af8ab5e44

Job Views:

4

Posted:

30.06.2025

Expiry Date:

14.08.2025

Job Description:

Land

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?

Then join our team and help us to ensure excellent service standards while making a difference in the world!

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Great office at the city center of Essen with canteen and fitness center
• Fun Floor with Nintendo Switch, table tennis, and much more
• Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation
• Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks
• Working as part of a dynamic and multicultural team with flat hierarchies
• Advanced job opportunities in our internationally growing company
• Attractive employee referral bonus programs
• Intriguing and diverse responsibilities
• Schedule flexibility available.

Overview of tasks:

• Back-office support only
• Provide online support for specific cases
• Achieving and ensuring quality standards

We are looking for:

• Fluent in Italian (written and spoken) and a minimum B2 of English
• Valid work permit for Germany or EU citizenship
• Availability to complete up to 4 weeks full time training.
• Affinity with back office services
• Reliable and efficient way of working
• Goal-oriented approach to work

Join our team and apply now!

Our recruiting team will gladly answer all your questions. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

About us: Since founded in 1998, excellent customer service is our passion - in 2020 we went one step further and are now part of TELUS Digital. Since then, over 75,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

#LI-DNI

#IDJob

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?

Then join our team and help us to ensure excellent service standards while making a difference in the world!

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.