IT Team Leader – Infrastructure & Operations (m / f / d)

La Fosse; Berlin; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An international product safety and quality services provider is seeking a hands-on IT Team Leader for its Berlin office. This role is pivotal in stabilizing and organizing an IT infrastructure team that is technically capable but needs clear direction and consistent processes. If you thrive in dynamic environments and enjoy being close to technology, this opportunity allows you to bring structure while avoiding unnecessary management layers. Join a forward-thinking company at a transformative time, where your leadership will directly impact the team's success and the overall service delivery in IT operations.

Qualifikationen

• 5+ years in IT roles with team leadership responsibilities.
• Strong technical expertise in core infrastructure areas.

Aufgaben

• Lead a Berlin-based team covering IT operations and infrastructure.
• Drive infrastructure projects and support a new IT operating model.

Kenntnisse

IT Operations Leadership

Windows Server

Networking

Firewalls

Cloud Migration

Microsoft 365

Active Directory

ITIL Framework

German (C1)

English

Tools

Cisco Meraki

Bitdefender

NinjaOne

Azure

Jobbeschreibung

IT Team Leader – Infrastructure & Operations (m / f / d)

Location : Berlin, Germany

Industry : Life Sciences / Quality & Safety Services

An international product safety and quality services provider is seeking a hands-on IT Team Leader to join its Berlin-based Infrastructure & Operations function. The business is undergoing a significant transformation under new executive leadership, introducing a more structured and governed approach to IT across its global operations.

This is a pivotal hire to help stabilise and organise an IT infrastructure team that is technically capable but in need of clear direction, consistent processes, and hands-on leadership. It’s a great opportunity for someone who enjoys being close to the tech, thrives in environments undergoing positive change, and values bringing structure without unnecessary layers of management.

Key Responsibilities :

• Provide day-to-day leadership to a Berlin-based team covering IT operations, infrastructure, and service desk functions
• Offer technical direction and support while fostering a collaborative and accountable team culture
• Drive infrastructure projects
• Support the rollout of a new IT operating model with structured change, incident, and problem management
• Work alongside a UK-based Head of IT Operations and collaborate with global business units
• Champion service quality, documentation, and improvement of IT systems including Windows Server, Cisco Meraki, Bitdefender, and NinjaOne

What They’re Looking For :

• 5+ years’ experience in IT roles, with at least some team leadership or coordination responsibilities
• Strong technical expertise in core infrastructure areas (Windows Server, networking, firewalls, cloud migration)
• Practical experience with Microsoft 365, Active Directory, and Asure
• Familiarity with IT Service Management frameworks (e.g. ITIL) and tools
• Ability to bring clarity, organisation, and a steady hand to a team going through transformation
• Comfortable being hands-on - this is not a pure management role
• Experience with change / incident / problem management processes is a plus
• Professional fluency in German (C1) and English is required

The Context :

Recent changes at the executive level (CEO, CFO, CHRO) have created momentum for standardisation, governance, and improved service delivery. The IT department is being restructured under a new operating model, with clearer functional separation between software development, infrastructure, and security.

The infrastructure team, historically underperforming and loosely structured, is now seeking someone to bring professionalism and order - without bureaucracy. This hire will not be adding a new management layer but will instead provide strong technical leadership and help set direction for a capable but misaligned team.

Additional Information :

• On-site data centre in Berlin; long-term move to Asure cloud (cost-effective, phased approach)
• Hands-on, technically credible leadership is essential

Note : A valid work permit for Germany is required for non-EU citizens. Applications without work authorisation cannot be considered.

Team Leader It • Berlin, Germany, Germany