IT System Administrator (m/f/d)

myneva Group; Roslaes Höhe; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A growing technology company in Niedersachsen seeks an IT Service Manager to oversee service level agreements and ensure infrastructure availability. The ideal candidate holds a degree in computer science, possesses strong analytical and communication skills, and can work proficiently in both German and English. This role offers flexibility with hybrid working opportunities and attractive compensation packages.

Leistungen

Flexible working hours

Corporate benefits

Pension scheme contribution

Qualifikationen

• Degree in computer science, business informatics or relevant experience.
• Experience with ticketing and monitoring tools.
• Excellent written and spoken German (C2) and English (B2).

Aufgaben

• Ensure continuous availability of the IT infrastructure.
• Develop and maintain service level agreements (SLAs).
• Proactively coordinate and escalate incidents.

Kenntnisse

Analytical skills

Teamwork

Communication skills

Ausbildung

Degree in computer science or business informatics

Tools

Common ticketing and monitoring tools

Jobbeschreibung

Your mission

• Responsibility for the implementation of IT services to ensure the continuous availability of the IT infrastructure
• Developing and maintaining service level agreements (SLAs)
• Monitoring and analysing IT services to identify opportunities for improvement
• Proactively coordinating and escalating incidents (incident management) and ensuring that problems are resolved quickly
• Working closely with internal departments and external service providers to ensure smooth IT operations
• Implementing and monitoring IT security policies and processes in accordance with applicable standards

Your profile

• Degree in computer science, business informatics or a comparable qualification with relevant professional experience
• Experience in using common ticketing and monitoring tools
• Strong hands-on mentality
• Strong analytical skills and a solution-orientated way of working
• Excellent communication skills and assertiveness
• Ability to work in a team, high level of commitment and organisational skills
• Very good written and spoken German (min. language level C2)
• Very good written and spoken English (min. language level B2)

Why us?

• A responsible role with purpose: our software products enable our customers to focus on improving the lives of their clients by giving them more time for care and support
• Exciting, challenging tasks in a dynamic, future-oriented environment
• Flexible working hours and a hybrid working model so that you can continue to organise your day flexibly
• A culture of appreciation and a harmonious working atmosphere in a growing, international company with opportunities to get involved
• A creative working environment, flat hierarchies and short decision-making processes
• Attractive remuneration models, a permanent employment contract and an employer contribution to your company pension scheme
• Access to corporate benefits, JobRad leasing and other mobility offers such as the fully financed Germany railway ticket

contact information

If this sounds like you, we look forward to receiving your CV including your salary expectations and earliest possible starting date via our online application form!