IT-Supporter (m/f/d)

TN Germany; Essen; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An established industry player is seeking a dedicated First and Second Level Support Employee to join their dynamic team in Essen. This permanent position offers the opportunity to work directly with a client in the IT sector, providing essential support and troubleshooting for hardware and software issues. You'll play a crucial role in ensuring smooth operations by recording and processing requests, while also collaborating closely with colleagues across departments. If you have a passion for IT and excellent communication skills, this role is perfect for you. Join a company that values teamwork and offers a supportive environment for your career growth.

Qualifikationen

• Successfully completed IT training or comparable qualification.
• Fluent in written and spoken German.

Aufgaben

• Recording and processing requests in the support area.
• Troubleshooting and resolving hardware and software issues.
• Close collaboration with colleagues from other departments.

Kenntnisse

IT Support

Troubleshooting

Communication Skills

Teamwork

Ausbildung

IT Training

IT Specialist for System Integration

Jobbeschreibung

Job Opportunity: First and Second Level Support Employee

Are you looking for a change of scenery with a new job? Tell us about your qualifications and preferences! We have contacts with top companies throughout Germany. Our colleagues at Randstad Professional Solutions will help you find the right job for your happiness in a permanent position directly with a client from the IT sector in Essen. Send us your application documents online. We will take care of everything else - completely free of charge for you. We pride ourselves on our open company culture and welcome every application.

What Our Clients Offer

• Fast and smooth placement in a permanent position directly with our clients
• Extensive network with large and medium-sized companies in the region
• Support throughout the entire placement process with appreciation and trust
• Thorough preparation for the interview with our client
• Attractive, performance-based remuneration
• Recording, classifying, and processing requests in the support area
• Recording and documenting faults in the ticket system
• Support with IT projects
• Troubleshooting and resolving hardware and software issues
• Close collaboration with colleagues from other departments

Your Profile

• Successfully completed IT training, e.g., as an IT specialist for system integration, or a comparable qualification
• Fluent written and spoken German
• Ability to work in a team and strong communication skills