IT Support Specialist - Freelance

TECEZE; Darmstadt; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading company is seeking an IT Support Specialist for a 12-month position in Darmstadt. The role involves providing onsite L2 support, troubleshooting various IT issues, supporting device rollouts, and ensuring adherence to IT policies. Ideal for candidates with strong technical skills and a commitment to quality service.

Aufgaben

• Provide onsite L2 support for desktops and laptops.
• Troubleshoot and resolve IT issues including hardware and software.
• Perform routine maintenance and system updates.

Kenntnisse

L2 support for desktops

Troubleshooting

Device rollouts

System maintenance

Adherence to IT policies

End-user communication

Documentation

Jobbeschreibung

Title: IT Support Specialist

Duration: 12 Months

Onsite : Every Monday and Thursday only

Location: Poststr. 4 - 6, Darmstadt 64293, DE

Skills:

• Provide onsite L2 support for desktops, laptops, tablets, and peripherals.
• Troubleshoot and resolve hardware, software, application, OS, and network issues.
• Support device rollouts with configuration, setup, and compliance checks.
• Perform routine maintenance, system updates, patching, and software installations.
• Ensure adherence to organizational IT policies and security standards.
• Communicate professionally with end-users; offer training and support.
• Maintain accurate incident documentation and contribute to the internal knowledge base.