IT Support Specialist 2nd Level - WindowsOS (f / m / d)

Deeploi; München; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

Ein schnell wachsendes Unternehmen in Berlin und München sucht einen Systemadministrator, der technische Unterstützung bietet und komplexe Probleme löst, insbesondere im Bereich cloud-basierter Technologien. Mit einem attraktiven Vergütungspaket und der Möglichkeit zur persönlichen und beruflichen Entwicklung bietet die Stelle hohe Verantwortung und Mitgestaltungsmöglichkeiten. Bewerben Sie sich jetzt und werden Sie Teil eines dynamischen Teams!

Leistungen

ÖPNV-Ticket

Swapfiets

Urban Sports Club

Corporate Benefits

Qualifikationen

• Mehrere Jahre Erfahrung im IT-Support.
• Interesse an persönlicher und beruflicher Weiterentwicklung.
• Erfahrung mit MDM-Systemen, z.B. Microsoft Intune.

Aufgaben

• Erster Ansprechpartner für Kunden und 1st Level Support.
• Technische Unterstützung und Lösung komplexer Probleme.
• Zusammenarbeit mit dem IT-Support-Team zur Prozessverbesserung.

Kenntnisse

Windows-Betriebssystem

Microsoft 365

Google Workspace

MDM-Systeme

Technischer Support

Englisch (C1)

Deutsch (C1)

Ausbildung

Ausbildung als IT-Spezialist für Systemadministration

Jobbeschreibung

Your mission

• You are the first point of contact for our customers and our 1st level support team
• You provide technical support and are responsible for solving complex problems for our customers with a focus on cloud-based technologies
• You respond to our customers´inquiries, offering solution-oriented assistance with a primary focus on cloud-based technologies
• You actively collaborate with the IT support team to drive continuous process enhancements
• You possess a deep understanding and, ideally several years of experience with the Windows operating system in combination with Microsoft 365 and/ or Google Workspace
• You can extend practical experience to managing MDM systems, e.g. Microsoft Intune
• You continuously aid the IT Ops team in enhancing and automating support processes

Your profile

• You have successfully completed an apprenticeship as an IT specialist for system administration or have advanced to become a system administrator through professional qualifications
• You have several years of experience in IT support
• You are proficient in both German and English at the C1 level
• You are interested in self-development and collaborative growth – we will support your professional and personal development with paid certifications through our organization
• You enjoy engaging with a multitude of customers and you exhibit patience and a strong commitment to service
• You work with a hands-on mentality
• You seek to join a company that values participation and encourages initiative

Why us?

• Join the IT revolution – we are a small, but fast-growing team in Berlin and Munich with high ambitions – experience how to scale a startup to Europe’s #1 IT Operating System
• Attractive compensation package, incl. Virtual Stock Option Plan (VSOP)
• High responsibility and ownership from day 1
• Benefits: ÖPNV ticket, Swapfiets, Urban Sports Club, Corporate Benefits
• Office in Munich and Berlin-Mitte

We are looking forward to your application!
The deeploi Team