IT support (part-time)

Receeve; Hamburg; Remote; EUR 40.000 - 60.000; Teilzeit

Zusammenfassung

Join Receeve in a flexible, part-time role focused on supporting remote office management and IT security. As an integral part of the team, you will handle device management, assist colleagues with IT issues, and help research software solutions, all while working across Germany.

Leistungen

Remote-first work environment

High degree of ownership

Flat hierarchy and autonomy

Flexible work schedule

Qualifikationen

• Perfect knowledge of macOS and Google Workspace.
• Ability to assist colleagues with IT issues.
• Familiarity with various web applications and interoperability.

Aufgaben

• Manage account creation and disabling for employees.
• Ensure proper maintenance of laptops in the device management system.
• Assist colleagues with IT problems and maintain system functionality.

Kenntnisse

Knowledge of macOS ecosystem

Google Workspace proficiency

IT skills on web-based applications

Problem-solving

Detail-oriented

English fluency

Tools

Atlassian tools

Asana

Slack

Jobbeschreibung

Your mission

You are a self-driven individual who is willing to add value to a remote-first company by supporting its remote office management as well as the IT security side of it. The long-term goal for this role is full IT software and hardware management within the business.This is a flexible, part-time role (20 hours per week) and can be performed remotely anywhere in Germany.

Your responsibilities:

• Create & disable accounts (part of on & off-boarding processes)
• Ensure that all laptops are properly registered to & maintained in our mobile device management system
• Keep the device inventory list up to date & to ensure that proper documents are being filled accordingly
• Help colleagues with all issues related to devices
• Maintain all systems working
• Research and advise colleagues on best suited software solutions for their & company’s needs based on company’s policies (Information Security Standards)
• Negotiate prices for software subscriptions.

Your profile

• To be successful in this role:
  • You have perfect knowledge of macOS ecosystem and Google Workspace
  • You possess great IT skills on different web-based applications & interoperability
  • You can easily communicate & help each colleague with all IT problems (e.g. password reset, malfunctions, macOS related settings & usability with all company’s systems)
  • You are familiar with tools such as Atlassian tools, Asana and Slack
  • You are a multi-tasker who is eager to discover new things, research and find solutions
  • You are a problem-solver and a detail-oriented individual
  • You possess English language fluency.

Most importantly:You have a flexible working approach. This role doesn't have fixed working hours. You can adjust it to your own schedule as long as you're supporting the team in a timely manner and on mutually agreed terms. Also, the pay range for this role is EUR 15-20 per hour.

Why us?

• Join one of Germany's Top Startup Employers 2022
• International, high-profile management with extensive startup and venture capital experience
• A remote-first work environment and an international, distributed team
• High degree of ownership and independent decision making
• Flat hierarchy, autonomy and ability to get things done
• Flexible work-schedule driven by performance and not face time.

We live diversity. In our teams we bring together people with different backgrounds, perspectives and skills. We welcome all applications – regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.

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