IT Support/ IT-Unterstützung, Quickborn

Cpl Healthcare; Berlin; Vor Ort; EUR 37.000 - 39.000; Vollzeit

Zusammenfassung

A leading company is seeking an Onsite Support technician to provide maintenance and support services for applications and operating systems. The role involves working with cross-functional teams and participating in the development of training materials. Candidates should be fluent in German, possess good English skills, and have prior experience in helpdesk support. This permanent position offers career opportunities within a supportive office environment.

Qualifikationen

• Previous experience in a helpdesk or service desk support role.
• Familiarity with operating systems, software applications, and hardware components.
• Customer-focused mindset with a passion for exceptional service.

Aufgaben

• Provide maintenance and support services for applications and operating systems.
• Analyze problems and resolve issues related to end-user computing (EUC) devices.
• Collaborate with cross-functional teams to ensure the smooth implementation of IT projects.

Kenntnisse

Fluent German

Good English skills

Customer-focused mindset

Tools

Operating systems

Software applications

Hardware components

Jobbeschreibung

Role: Onsite Support

Location: Quickborn

Role Overview

• Provide maintenance and support services for applications and operating systems
• Gather extensive diagnostic information, analyze problems, and resolve issues related to end-user computing (EUC) devices
• You work with cross-functional teams to ensure the smooth implementation of IT projects.
• Participation in the development and improvement of knowledge base articles and training materials.
• If you cannot solve the problem, you forward it to the next support level.

Your Profile

• Fluent German and good English skills

• Previous experience in a helpdesk or service desk support role.

• Familiarity with operating systems, software applications and hardware components.

• Customer-focused mindset with a passion for exceptional service.

The Offer

Salary: 37k-39k EUR

Permanent contract

Monday to Friday normal working hours

Career opportunities

Office job

Sounds interesting? Send your CV [e-mail].

#helpdesk #servicedesk #customersupport #ITsupport #germany