IT Support/ IT-Unterstützung, Quickborn

TN Germany; Berlin; Vor Ort; EUR 37.000 - 39.000; Vollzeit

Zusammenfassung

An established industry player is seeking an Onsite Support professional to provide exceptional maintenance and support services for applications and operating systems. In this role, you will gather diagnostic information, analyze problems, and resolve issues related to end-user computing devices. With a focus on collaboration, you'll work with cross-functional teams to ensure smooth IT project implementations. This permanent position offers regular working hours and opportunities for career growth, making it an exciting opportunity for those passionate about customer service and technology.

Leistungen

Career growth opportunities

Regular working hours

Permanent contract

Qualifikationen

• Fluent in German and proficient in English with helpdesk experience.
• Familiarity with operating systems and software applications.

Aufgaben

• Provide maintenance and support for applications and operating systems.
• Gather diagnostic information and resolve issues related to EUC devices.

Kenntnisse

Fluent in German

Proficient in English

Customer-focused mindset

Helpdesk support experience

Tools

Operating systems

Software applications

Hardware components

Jobbeschreibung

Job Details

Social Network Login/Join: Not specified

Client: Cpl

Location: Berlin, Germany

Job Category: Other

EU Work Permit Required: Yes

Additional Information

Job Reference: 42432cf2ef8c

Job Views: 1

Posted: 28.04.2025

Expiry Date: 12.06.2025

Job Description

Role: Onsite Support

Location: Quickborn

Role Overview:

• Provide maintenance and support services for applications and operating systems.
• Gather diagnostic information, analyze problems, and resolve issues related to end-user computing (EUC) devices.
• Collaborate with cross-functional teams to ensure smooth implementation of IT projects.
• Contribute to the development and improvement of knowledge base articles and training materials.
• Escalate unresolved issues to the next support level.

Your Profile:

• Fluent in German and proficient in English.
• Previous experience in helpdesk or service desk support roles.
• Familiarity with operating systems, software applications, and hardware components.
• Customer-focused mindset with a passion for providing exceptional service.

The Offer:

• Salary: 37k-39k EUR
• Permanent contract
• Monday to Friday, regular working hours
• Career growth opportunities

If you find this opportunity interesting, please send your CV to us.