IT Support/ IT-Unterstützung, Germany

TN Germany; Berlin; Vor Ort; Vollzeit

Zusammenfassung

An established industry player is seeking a dedicated support specialist to provide maintenance and support for applications and operating systems. This role involves collaborating with cross-functional teams to ensure smooth IT project implementations and developing training materials. The ideal candidate will possess fluent German and strong English skills, along with experience in helpdesk roles. Join a dynamic team and explore career opportunities in a supportive environment that values your contributions.

Leistungen

Career opportunities

Permanent contract

Qualifikationen

• Experience in helpdesk or service desk support roles.
• Familiarity with operating systems and software applications.

Aufgaben

• Provide maintenance and support services for applications and operating systems.
• Gather diagnostic information and resolve issues related to end-user computing.

Kenntnisse

Fluent German

Good English skills

Helpdesk experience

Service desk support

Familiarity with operating systems

Familiarity with software applications

Familiarity with hardware components

Jobbeschreibung

Social network you want to login/join with:

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Client:

Cpl

Location:

Berlin, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3061a1c1f699

Job Views:

2

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Role Overview

• Provide maintenance and support services for applications and operating systems.
• Gather extensive diagnostic information, analyze problems, and resolve issues related to end-user computing (EUC) devices.
• Collaborate with cross-functional teams to ensure smooth implementation of IT projects.
• Participate in developing and improving knowledge base articles and training materials.
• If unable to resolve an issue, escalate it to the next support level.

Your Profile

• Fluent German and good English skills.

• Previous experience in helpdesk or service desk support roles.

• Familiarity with operating systems, software applications, and hardware components.

The Offer

Salary: 37 - 39 EUR

Permanent contract

Career opportunities

Interested? Send your CV to.

#CplGTPermDec