IT Support/ IT-Unterstützung, Germany

Role: Onsite Support - Support Engineer

Location: If you are based in one of these cities: Salzgitter, München, Demmin, Emmerthal, Helmstedt, Grafenrheinfeld, Essenbach, Trier, Arnsberg, Dortmund, Münster, Recklinghausen, Siegen, Wesel, Neuss, Hamburg, Brokdorf, Stade, Stadland, Quickborn, Bad Bentheim, Osnabrück, Brandenburg, Landshut, Berlin

Role Overview

• Provide maintenance and support services for applications and operating systems.
• Gather extensive diagnostic information, analyze problems, and resolve issues related to end-user computing (EUC) devices.
• Work with cross-functional teams to ensure the smooth implementation of IT projects.
• Participate in the development and improvement of knowledge base articles and training materials.
• If you cannot solve the problem, forward it to the next support level.

Your Profile

• Fluent German and good English skills.
• Previous experience in a helpdesk or service desk support role.
• Familiarity with operating systems, software applications, and hardware components.

The Offer

Salary: 37,000 - 39,000 EUR

Permanent contract.

Career opportunities.

Office job.

Sounds interesting? Send your CV to vivian.rodriguez@cpl.ie.