IT Support Engineer (m/f/d)

GULP – experts united; Sankt Wendel; Hybrid; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading IT service provider in St. Wendel seeks an IT supporter with a strong IT background and excellent German language skills. You will assist with IT processes and documentation, support production colleagues, and have opportunities for further training. The role includes remote work options, offering a supportive team environment. Ideal candidates will have an IT degree or training and some IT support experience.

Leistungen

Attractive salary

Company pension scheme

Christmas and vacation bonuses

Further training opportunities

Employee benefits

Qualifikationen

• Completed IT studies or training.
• Willing to learn new topics and take on responsibility.
• Initial experience in IT support is a plus.

Aufgaben

• Support team on-site in driving IT processes.
• Act as a point of contact for production colleagues.
• Validate and document change processes.
• Create training documentation and user manuals.

Kenntnisse

Communication skills

IT support experience

Understanding of rollout processes

SQL knowledge

PowerBI knowledge

Proficient in German

Proficient in English

Ausbildung

Degree or training in IT

Tools

Confluence

LeanIX

Jobbeschreibung

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Yes

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Job Reference:

a376650ece02

Job Views:

2

Posted:

09.08.2025

Expiry Date:

23.09.2025

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Job Description:

Ready for the next step in your IT career? Have you successfully completed your IT studies or training and are eager to put your knowledge into practice? Then we are looking for you to join the team of our renowned client in St. Wendel!

As a motivated IT supporter (m/f/d) or IT specialist for system integration, you will support the team on site in driving IT processes forward and relieving colleagues. Here you will have the opportunity not only to act as a supporter, but also to play an active role in the design and documentation of processes. Previous knowledge of tools such as SQL or PowerBI is an advantage, but not a prerequisite - much more important to us is your passion for IT and your desire to develop yourself further.

Here's what we offer

• Attractive salary and long-term job security through group affiliation
• Contribution to company pension scheme after end of probationary period
• Extensive social benefits, including Christmas and vacation bonuses
• Tailored further training opportunities and free language courses
• A wide range of employee benefits
• You are the first point of contact for our customer colleagues in production and assist them with various support issues such as user installation and simple rollout and installation processes.
• You will actively participate in the validation and description of change processes and thus contribute to quality assurance.
• The documentation of processes in Confluence and the maintenance of LeanIX are also part of your core tasks.
• You will create training documentation and user manuals to facilitate the day-to-day work of users.
• You will assist in the preparation of support documentation and carry out queries in the individual plants.
• Remote: 3 days/week (at least 2 days on site)

Your profile

• IT background: You have completed training or a degree in IT and have a high affinity for IT topics. You are willing to familiarize yourself with new topics and take on responsibility.
• Initial experience: You already have initial experience in IT support and ideally an understanding of rollout and installation processes as well as validation and change processes.
• Strong communication skills: you are a motivated team player who has good interpersonal skills and is solution-oriented.
• Language skills: Very good German language skills are essential for communication within the team. A good command of English (at least B2) is desirable.