IT Support Engineer DE L2 - L3

Excis Compliance; Straubing; Vor Ort; EUR 40.000 - 75.000; Vollzeit

Zusammenfassung

Join a leading company as an Information Technology Support Engineer where your IT skills will be pivotal. With opportunities for professional development, you'll handle hardware and software support, partake in major IT projects, and work in a flat hierarchical environment. Competitive salary, benefits, and a commitment to process optimization position you for success in the IT domain.

Leistungen

Health insurance (KV)

Pension (RV)

Unemployment (AV)

Long-term care insurance (PV)

Qualifikationen

• 3+ years for L2 roles; 5+ years for L3 roles in enterprise IT support.
• Experience with ticketing tools like ServiceNow.
• Knowledge in SCCM, Intune, network troubleshooting for L3.

Aufgaben

• Support with hardware installations and complex system migrations.
• Provide IT assistance for both onsite and field services.
• Work in a high-impact environment with state-of-the-art IT infrastructure.

Kenntnisse

IT support

Hardware/Software Support

Process optimization

Knowledge transfer

Ausbildung

Certificates such as A+, Server+

OEM certifications (Dell/HP/Lenovo)

Tools

ServiceNow

Jobbeschreibung

1 week ago Be among the first 25 applicants

Join a top-tier company where your IT skills will truly make an impact.

You'll support a company with exciting IT projects – from hardware installations to complex system migrations. Whether you're at L2 or L3, this is a real opportunity for your professional development!

Requirements

For L2:

3+ years of IT support (helpdesk, onsite or field service)

Know-how in Hardware/Software-Support (Windows, macOS, Mobile Devices)

Experience with ticketing tools (ServiceNow or similar)

For L3

5+ years in enterprise IT support (SCCM, Intune, network troubleshooting)

Certificates such as A+, Server+ or OEM (Dell/HP/Lenovo)

Passion for process optimization and knowledge transfer

This Is What We Offer

Top earnings + transparent salary ranges

High-impact environment with state-of-the-art IT infrastructure

Flat hierarchies & agile teams

Benefits

• Health insurance (KV)
• Pension (RV)
• Unemployment (AV)
• Long term care insurance (PV)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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