IT Specialist - Systems Integrator

Hamilton Barnes Associates Limited; Karlsruhe; Hybrid; EUR 42.000 - 50.000; Vollzeit

Zusammenfassung

Join a leading IT & Network service provider in Karlsruhe as an IT Specialist. This role offers the chance to work on-site and remotely, supporting clients with configurations and troubleshooting in a dynamic Microsoft environment. The company provides paid training and fosters a collaborative team atmosphere, aiming to transform the IT landscape in Germany.

Leistungen

Paid training opportunities

Certifications and partnerships with industry leaders

Team-oriented work environment

Qualifikationen

• Strong expertise in Microsoft client environments (Windows 7–11).
• In-depth knowledge of printers and mobile device management.
• Experience with ticketing systems.

Aufgaben

• Support customers with technical issues and configurations.
• Deliver on-site and remote support across devices.
• Manage client rollouts and ensure adherence to SLAs.

Kenntnisse

Microsoft client environments

Client management

Printers and print servers

Mobile device management

Solution-oriented

Customer satisfaction focus

IT knowledge

Jobbeschreibung

Join a rapidly growing IT & Network service provider as an IT Specialist based in Karlsruhe. This company specializes in delivering top-tier IT solutions within the Microsoft environment and has quickly established itself as a major player in Germany's IT sector. With over 600 employees across 15 locations, this company is reshaping IT services, providing a unique chance to accelerate your career with paid training and exposure to leading technology vendors.

The company is on a lookout for a IT Specialist to join the growing team. Ready to take the next step? Apply today, and let’s discuss your future!

Responsibilities:

• Work both on-site and remotely to support customers, manage client configurations, and solve technical issues across various devices.
• Deliver on-site and remote support for customers, handling client installations, configurations, and troubleshooting across Windows (7–11) and mobile devices (iOS, Android).
• Manage client rollouts, resolve technical issues efficiently, and document requests using a ticketing system.
• Ensure high-quality, customer-focused service, adhering to SLAs and optimizing client satisfaction.

Required Skills/Qualifications:

• Strong expertise in Microsoft client environments (Windows 7–11) and client management,
• In-depth knowledge of printers, print servers, and mobile device management (iOS, Android).
• Experience with ticketing systems; familiarity with the Microsoft server environment is a plus.
• Solution-oriented and resilient, with broad IT knowledge, curiosity for cross-functional IT work, and a focus on customer satisfaction and SLA adherence.

Benefits:

• Be part of a fast-growing company that is transforming the IT landscape in Germany with forward-thinking solutions and service models.
• Paid training opportunities, certifications, and partnerships with industry leaders to help you achieve your career goals.
• Join a team that values teamwork and knowledge-sharing, creating an inspiring atmosphere for both independent and group work.

Salary:

• €42,000-50,000 salary per annum.