IT Specialist (Policy and Planning)

U.S. Department of Defense; Landstuhl; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading government agency seeks an IT Specialist (Policy and Planning) to support information management and technology initiatives. This position involves conducting requirements analysis, ensuring compliance with regulations, and contributing to various IT projects throughout their lifecycle. Ideal candidates will have specialized IT experience and strong communication skills.

Qualifikationen

• One year specialized IT experience or relevant doctoral degree.
• Demonstrated competencies include attention to detail and problem solving.
• Strong customer service skills and effective oral communication required.

Aufgaben

• Conducts requirements analysis and development of documentation.
• Provides project management support throughout the IT project lifecycle.
• Monitors effectiveness of ongoing IT projects.

Kenntnisse

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Ausbildung

Ph.D. or equivalent doctoral degree

3 full years of graduate education in relevant fields

Jobbeschreibung

About the Position: Serves as an Information Technology (IT) Specialist (Policy and Planning) conducting requirements analysis related work in the Directorate of Resource Management, Information Management, Landstuhl Regional Medical Center (LRMC), Landstuhl, Germany.

This is a Direct Hire Solicitation
Duties

• Conducts Requirements Analysis activities to review and interpret agency policies, rules, regulations, and requirements regarding information management requests and/or actions.
• Provides requirements validation support for the Information Technology Project Manager (PM) for approved projects during the entire lifecycle.
• Provides requirements documentation package review and validation in support of procurement actions within the Information Management Division (IMD).
• Reviews proposed IT development to ensure that the requirement is consistent with other Government plans, programs, and projects.
• Monitors the status of ongoing information systems and the effectiveness of IT projects throughout the IMD area of responsibility
• Develops short and long-term plans for IT services, equipment, and facilities based on current and projected Information Technology equipment and services.
• Applies analytical ability, judgment, discretion, and knowledge of the organizational objectives, resource expenditure monitoring processes and techniques, and organizational structure and interrelationships in performance of duties.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• One year trial/probationary period may be required.
• Applicants must comply with the Exceptional Family Member Program requirements as outlined in the DoD Instruction 1315.19.
• Must be able to satisfy the requirements of the 26JUL12 DODI 1400.25 V1230, DoD Civilian Personnel Management System: Employment in Foreign Areas and Employee Return Rights. Visit https://www.esd.whs.mil/DD/DoD-Issuances/140025/.
• Temporary duty travel (TDY) up to 20%
• This is a Defense Cyberspace Workforce Framework (DCWF) position as outlined in DoDD 8140.01 - Cyberspace Workforce Management.

Qualifications
Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Basic Requirement for IT Specialist (Policy and Planning):

Specialized and Other Experience: One year of specialized experience which includes assisting in developing and coordinating local information processing technical standards; gather, prepare, and validate customer requests to meet procedures and regulatory guidance in order to perform assignments related to procurement actions, project planning, monitoring, and/or coordination of the systems life cycle functions. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09).

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others.

(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise.

(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions.

(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.

OR

Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, three full years of graduate education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.