IT Specialist (m/f/d)

PradaGroup; München; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A leading company in the luxury fashion industry is seeking an IT Specialist for their Head Office in Munich. This role involves managing IT infrastructure, supporting IT requests, and ensuring compliance with system guidelines. Candidates should have completed training in IT and possess strong communication skills in German and English, along with proficiency in Microsoft Office and XStore. A systematic and independent working style is essential, along with a willingness to travel.

Qualifikationen

• Experience from a retail organization preferred.
• Willingness to travel and flexibility required.
• Technical support experience with various software applications and hardware systems.

Aufgaben

• Participation in the planning of IT projects with various departments.
• Support for IT requests and control of the IT ticketing system.
• Installation and operation of PCs and devices.

Kenntnisse

Communication skills

Remote analysis and troubleshooting

Working independently

Systematic approach

Ausbildung

Training as an IT Specialist

Studies in IT management, computer science or information management

Tools

Microsoft Office applications

XStore

SAP

Jobbeschreibung

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

JOB PURPOSE

We are looking for an IT Specialist (m/f/d) for our Head Office in Munich. As an IT Specialist, you will Support the management of the IT department and maintenance of the IT infrastructure in the Area Central Europe (DE, AT, CZ, NL).

At PRADA, we are renowned for our unwavering commitment to luxury, style, and innovation. As one of the global leaders in the fashion industry, we are dedicated to delivering exceptional experiences to our esteemed clientele.

RESPONSIBILITIES

• Participation in the planning of IT projects in cooperation with the different departments.
• Support for IT requests in the head office of the Area Central Europe as well as control of the IT ticketing system.
• Support for IT hardware and custom software.
• Administration and monitoring of hardware, software and peripherals.
• Technical support for various software applications and hardware systems.
• Installation, troubleshooting and operation of PCs, peripherals and mobile devices in the stores and head office.
• Ensuring compliance with group guidelines for all IT systems.
• Creating documentation and conducting user training.

KNOWLEDGE AND SKILLS

Completed training as an IT specialist (m/f/d) or studies in IT management, computer science or information management.

Preferably experience gained from a retail organization.

Contact skills, communication skills (German and English) and the ability to train users.

Experience with remote analysis and troubleshooting.

Profound knowledge of Microsoft Office applications and XStore.

Extensive expertise in hardware and the operation of clients in network environments.

Reliable, independent and systematic way of working.

Willingness to travel and flexibility.

Basic knowledge of SAP (end-user support) is desirable.