IT ServiceNow Senior Developer

TN Germany; Holzminden; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An innovative company is seeking a ServiceNow Developer to enhance and customize their ServiceNow platform. This role involves designing applications, integrating systems, and maintaining documentation to ensure best practices. With a focus on collaboration and agile methodologies, you'll work closely with a talented team to improve platform efficiency. This position offers a hybrid work model, allowing for flexibility while ensuring effective global coordination. If you have a strong background in ITSM and are passionate about technology, this opportunity is perfect for you.

Leistungen

Hybrid work model

Flexible working hours

International work opportunities

Qualifikationen

• 5+ years of experience in ServiceNow or similar ITSM roles.
• Strong background in designing and implementing ServiceNow solutions.

Aufgaben

• Design and customize ServiceNow applications and modules.
• Integrate ServiceNow with third-party applications via APIs.
• Provide ongoing support and troubleshoot issues.

Kenntnisse

ServiceNow Development

API Integration

ITIL Processes

Web Technologies (HTML, CSS)

Asset Management

Ausbildung

Bachelor's or Master's in Computer Science

Tools

ServiceNow

ITSM/ITOM Platforms

Jobbeschreibung

Why Symrise?

Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals, and producers of nutritional supplements and pet food.

Its sales of € 3.8 billion in the 2021 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations across Europe, Africa, the Middle East, Asia, the United States, and Latin America.

Symrise collaborates with its clients to develop innovative and market-ready product concepts that are part of everyday life. The company emphasizes economic success alongside corporate responsibility.

Symrise – always inspiring more …

Your role

As part of the IT Service Integration & Management team, you will play a key role in the global expansion of the Symrise ServiceNow platform. You will work closely with our ServiceNow Architect. Since its implementation in 2019, ServiceNow has been essential for ITIL processes, self-service portals, and Strategic Portfolio Management. As the platform continues to grow across both IT and business functions, we are strengthening our internal expertise to support and scale its capabilities.

Your Responsibilities

• Develop & Customize: Design, configure, and enhance ServiceNow applications and modules, including tailoring screens, managing workflows, setting up reports, importing data, and scripting custom solutions.
• Integrate Systems: Connect ServiceNow with third-party applications via APIs to improve functionality.
• Ensure Documentation & Best Practices: Maintain clear documentation of developments, integrations, and processes, following best practices.
• Collaborate & Innovate: Participate in agile ceremonies, contribute ideas, and uphold development standards to improve platform efficiency.
• Maintain & Upgrade: Keep up with ServiceNow’s evolving features, perform upgrades, and ensure smooth operation.
• Support & Troubleshoot: Provide ongoing support, diagnose issues, resolve bugs, and ensure a seamless user experience.

About you

Education & Qualifications: Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.

Experience

At least 5 years of development experience in ServiceNow or a similar ITSM/ITOM platform role. Proven track record in designing, developing, and implementing ServiceNow solutions in enterprise environments.

Skills & Certifications

• ServiceNow Certification: Including Certified Application Developer or Certified Implementation Specialist (ITSM, ITOM, or similar).
• ITIL Certification: ITIL v3 or v4.
• Strong experience with ITSM, ITOM, and Asset Management modules in ServiceNow. Familiarity with SPM (Strategic Portfolio Management) is a plus.

• Technical Skills: Experience with Web Technologies such as HTML, CSS, REST/SOAP APIs.
• Languages: Fluent in written and spoken English. Additional languages are a plus.

Location

This is an international role with the flexibility to be based in one of the following Symrise offices:

• Barcelona, Spain – Home to Symrise’s Data & AI Hub
• Selangor, Malaysia – Working hours aligned with the EMEA time zone

We offer a hybrid work model, combining on-site collaboration with remote flexibility, ensuring seamless global coordination.