IT Service Technician (m/f/d)

TN Germany; Hamburg; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An innovative company in the IT sector is seeking a dedicated Onsite Supporter to enhance customer experiences through effective IT service solutions. This role offers a dynamic environment where you will be responsible for hardware transfers, configurations, and rollouts, ensuring seamless operations for clients. With a focus on service orientation and problem-solving, you will play a crucial role in delivering high-quality support. Join a team that values diversity and offers competitive compensation, job security, and opportunities for professional growth. If you are ready to make a difference in the IT landscape, this position is for you!

Leistungen

Above-average salary

Travel expenses covered

Vacation and Christmas bonus

Above-average number of vacation days

Bonus for successful recruitment recommendations

Qualifikationen

• Successful training in the IT sector, e.g., as an IT specialist.
• Extensive IT knowledge and strong communication skills.

Aufgaben

• Carry out hardware transfers and rollouts at customer locations.
• Document activities in a ticket system and provide technical support.

Kenntnisse

IT knowledge

Customer service orientation

Problem-solving skills

Communication skills

Network knowledge

Ausbildung

Training as IT specialist

Tools

Ticket system

Jobbeschreibung

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Our mission

We bring people together! Our team of experts at Randstad professional solutions is currently offering you a responsible position as an Onsite Supporter with one of our business partners in the IT sector in Hamburg. We guarantee you a performance-related salary, professional advice, and a long-term perspective as an IT service technician. Are you service-, customer-, and solution-oriented? Then you are the perfect fit for us - we look forward to hearing from you! We value diversity and welcome all applications.

Here's what we offer

• Above-average salary and long-term job security through group affiliation
• Challenging tasks in an interesting and varied environment
• Travel expenses covered, vacation and Christmas bonus, and an above-average number of vacation days
• Bonus of up to €1500 for every successful recruitment through your recommendation
• Carrying out hardware transfers to the customer
• Return of old hardware
• Commissioning, configuration, and dismantling of hardware at the customer's premises
• Carrying out hardware and software rollouts
• Documentation of activities in a ticket system, including specifying further measures for downstream departments
• Carrying out hardware upgrades
• Contact person for technical questions

Your profile

• Successful training in the IT sector, e.g., as an IT specialist
• Extensive IT knowledge
• Network knowledge is an advantage
• Valid class B driving license
• Perseverance
• Reasoning and consequential thinking
• An independent and structured way of working
• Reliability, strong communication, and conflict resolution skills