IT Service & Support Employee (all genders)

Midas Pharma GmbH.; Bielefeld; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading company in the pharmaceutical sector is seeking an IT Service & Support Employee in Bielefeld. This role offers a permanent position with an attractive salary package, flexibility in working hours, and opportunities for personal development. Ideal candidates should have experience in IT support, strong organizational skills, and be proficient in German and English.

Leistungen

30 days' vacation

Flexible working hours

JobRad

EGYM Wellpass

Diverse development opportunities

Qualifikationen

• At least 2 years of professional experience in IT service & support.
• Very good German and good English skills.

Aufgaben

• IT support helpdesk and system administration.
• Installation and configuration of workstations and IT equipment.
• Advice and support for users.

Kenntnisse

Organizational skills

Independence

Work accuracy

Reliability

Friendly demeanor

Communication skills

Basic network knowledge

Ausbildung

Completed training as an IT clerk or specialist

Tools

MS-Office 365

LIMS

Jobbeschreibung

Your mission

For our partner company Biofidus AG in Bielefeld we are looking for an IT Service & Support Employee (m/f/d). The training for this position will primarily take place at our headquarters in Ingelheim and occasionally in Bielefeld. After the induction phase, the work location will mainly be in Bielefeld with regular work periods in Ingelheim.

The position includes in particularly:

• IT support helpdesk, MS-Office 365, system administration, mobile devices
• Installation and configuration of new workstations and preparation of IT equipment for new employees (smartphone setup, notebook, PC, other peripherals)
• Independent rectification or forwarding and follow-up of faults
• General operational support, processing various commercial and technical tasks
• Carrying out application tests, error analyses and documentation
• Various administrative tasks (e.g. inventory, IT purchasing, etc.)
• Service, maintenance and commissioning of computer systems and their documentation
• Advice and support for users
• Support in IT projects
• Collaboration in communication and application projects
• Support in the area of interfaces between the network and laboratory equipment

Your profile

• Completed training as an IT clerk, IT specialist or comparable and at least 2 years of professional experience in IT service & support
• Strong organizational skills, high level of independence and initiative
• High work accuracy and reliability as well as a friendly and self-confident demeanor
• Very good German and good written and spoken English skills
• Knowledge of laboratory equipment and systems (e.g. LIMS) is an advantage
• Basic network knowledge (switching, routing, VPN) is desirable

Our Offer

With us, you can expect more than just a job - we offer you an inspiring working environment with real added value:

• A permanent position with an attractive salary package
• 30 days' vacation for your relaxation and work-life balance
• Flexible working hours for an individual daily schedule
• Attractive additional benefits such as JobRad, EGYM Wellpass and other benefits
• Familiar and respectful working atmosphere in an established group of companies with over 30 years of experience
• Short decision-making processes and flat hierarchies that offer room for personal responsibility and rapid implementation
• Freedom for creativity and independence - we are looking for personalities, not profiles
• Diverse development and training opportunities, including support programs and international assignments