IT-Service-Portfolio-Manager (m/f/d)

Liebherr Group; Aurich; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

Die Liebherr Group sucht einen IT-Service-Portfolio-Manager (m/f/x), der die strategische Ausrichtung und Entwicklung des IT-Service-Portfolios verantwortet. Der ideale Kandidat bringt umfangreiche Erfahrung im IT-Service-Management mit und hat einen Hochschulabschluss in Wirtschaftsinformatik oder einem vergleichbaren Bereich. Die Stelle bietet die Möglichkeit, einen bedeutenden Beitrag zur Technologielandschaft des Unternehmens zu leisten und Teil eines international erfolgreichen Familienunternehmens zu werden.

Leistungen

Attraktive Vergütung und soziale Leistungen

Möglichkeiten zur persönlichen und beruflichen Entwicklung

Qualifikationen

• Mehrere Jahre Erfahrung im IT-Service-Management, Anwendungslebenszyklus-Management oder Portfoliomanagement.
• Praktische Erfahrung in IT-Service-Management-Frameworks wie ITIL und COBIT.
• ITIL Foundation-Zertifizierung (oder höher).

Aufgaben

• Verantwortung für die strategische Ausrichtung und kontinuierliche Entwicklung des IT-Service-Portfolios.
• Sicherstellung der Transparenz und Konsistenz über aktuelle, zukünftige und auslaufende IT-Dienste.
• Enger Austausch mit Finanzmanagement, IT-Kontrolle und anderen Abteilungen.

Kenntnisse

Analytische Fähigkeiten

Kommunikationsfähigkeit

Ausbildung

Hochschulabschluss in Wirtschaftsinformatik oder vergleichbarem Bereich

Jobbeschreibung

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IT-Service-Portfolio-Manager (m/f/d), Kirchdorf

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Client:

Liebherr Group

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

670e415ab353

Job Views:

2

Posted:

23.07.2025

Expiry Date:

06.09.2025

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Job Description:

The IT Service Portfolio Manager (m/f/x) is located within Corporate IT of the company group. This role focuses on managing and evolving the IT Service Portfolio to ensure strategic alignment, transparency, and efficiency in the delivery of IT services across the organisation.

The IT Service Portfolio Manager is responsible for the structure, documentation and strategic alignment of the IT Service Portfolio, covering current, future and end-of-life services. The role ensures that the portfolio reflects business priorities, information security aspects, supports informed decision-making, and drives the evolution of our IT service landscape in line with corporate goals. In close cooperation with service owners, finance, information security, demand and catalogue management functions, the role fosters cross-functional collaboration and transparency across all levels of the organisation.

Key aspects of this role include standardised, secure, reusable IT service tailoring, as well as measurable IT service delivery in line with business criticality on a cross-functional, global scale.

• Strategic responsibility for the alignment and continuous development of the IT Service Portfolio and its operability
• Ensuring transparency and consistency across current, future, and end-of-life IT services
• Defining and governing service design principles, structures, and documentation standards
• Collaborating closely with financial management, IT controlling, demand management, service implementation and operations
• Supporting budgeting, cost allocation models and service pricing mechanisms
• Providing KPI based regular IT service portfolio reporting (e.g. SLA compliance, utilization, financials, performance) and risk management
• Driving the maturity of IT service management across the organization
• Engaging with service owners, catalogue managers, and other portfolio stakeholders
• Participating in regular meetings and workshops with adjacent departments such as service implementation and IT operation
• Several years of experience in IT Service Mgt., Application Lifecycle Mgt., Portfolio or Catalogue Mgt.
• University degree in business informatics or a comparable field
• Practical experience in IT Service Mgt. frameworks such as ITIL and COBIT
• ITIL Foundation certification (or higher), ideally complemented by COBIT certification
• Strong analytical skills combined with a structured and quality-driven working style
• Exceptional conceptual thinking and communication abilities
• Experience in IT financial structures and service governance processes
• Experience in the definition, negotiation and implementation of SLAs and further KPIs
• Fluent English skills in written and spoken form (ideally C1 level), German is a plus

Our commitment to you: your benefits

As an internationally successful family business, the Liebherr Group offers you a secure job, a unique variety of tasks and exciting development opportunities.

Become part of our strong team and get to know the Liebherr Group as a reliable partner.

• An exciting opportunity to lead in the convergence of technology and business strategy, shapingthe future
• The opportunity to be a part of a global leader in innovation
• A dynamic and supportive work environment with opportunities for personal and professionalgrowth
• Shaping and supporting meaningful change within our IT world
• Attractive remuneration and social benefits