IT Service Expert - Microsoft Dynamics (m/f/d)

Riverty; Verl; Hybrid; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

Riverty sucht einen IT-Service-Experten für Microsoft Dynamics (m/w/d) mit einem echtes Engagement für Kundenservice und IT-Lösungen. In einer hybriden Arbeitsumgebung bieten Sie Unterstützung für MS Dynamics 365, kommunizieren effektiv mit Teammitgliedern und tragen zu spannenden Projekten zur Innovation bei. Ihr Profil umfasst ein erfolgreich abgeschlossenes Studium in IT oder Kenntnisse in MS Dynamics, wobei ein Interesse an Technologie und eine Servicementalität entscheidend sind.

Leistungen

Unterstützte Sport- und Freizeitaktivitäten

Zahlreiche Schulungs- und Entwicklungsmöglichkeiten

Flexible Arbeitszeiten und Teilzeitmodelle

Qualifikationen

• Abgeschlossenes Studium in IT oder einem verwandten Bereich.
• Kenntnisse in MS Dynamics 365 von Vorteil.
• Servicementalität und starke Kommunikationsfähigkeiten.

Aufgaben

• Eingehende Anfragen und Probleme zum Kundenkontakt über MS Dynamics 365 bearbeiten.
• Regelmäßige Aufgaben mit hoher Genauigkeit durchführen.
• Dokumentation in Confluence führen und Präsentationen vorbereiten.

Kenntnisse

Kundenservice

Kommunikationsfähigkeiten

Verantwortungsbewusstsein

IT-Interesse

Ausbildung

Studium in IT oder (Wirtschafts-) Informatik

Tools

MS Dynamics 365

Confluence

PowerPoint

Jobbeschreibung

IT Service Expert - Microsoft Dynamics (m/f/d)

Riverty Verl, North Rhine-Westphalia, Germany

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IT Service Expert - Microsoft Dynamics (m/f/d)

Riverty Verl, North Rhine-Westphalia, Germany

2 days ago Be among the first 25 applicants

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We are looking for a

IT Support Specialist - Microsoft Dynamics (m/f/d)

(unlimited, fulltime) Join our team at our location in Berlin, Verl, Baden-Baden or Tallinn – hybrid working conditions available.

• Provide exceptional customer support by addressing inquiries and issues related to MS Dynamics 365, ensuring customer satisfaction.
• Communicate effectively with users, stakeholders, and developers to channel requests appropriately.
• Undertake routine tasks with accuracy and maintain thorough documentation of work.
• Embrace the innovative and ever-changing landscape of our business, contributing to the implementation of AI solutions.
• Run documentation in Confluence, prepare MS PowerPoint presentations.
• Routine tasks are balanced with exciting projects, making the day-to-day work engaging and dynamic.
  
  
  

We are looking for a

IT Support Specialist - Microsoft Dynamics (m/f/d)

(unlimited, fulltime) Join our team at our location in Berlin, Verl, Baden-Baden or Tallinn – hybrid working conditions available.

Key Responsibilities:

• Provide exceptional customer support by addressing inquiries and issues related to MS Dynamics 365, ensuring customer satisfaction.
• Communicate effectively with users, stakeholders, and developers to channel requests appropriately.
• Undertake routine tasks with accuracy and maintain thorough documentation of work.
• Embrace the innovative and ever-changing landscape of our business, contributing to the implementation of AI solutions.
• Run documentation in Confluence, prepare MS PowerPoint presentations.
• Routine tasks are balanced with exciting projects, making the day-to-day work engaging and dynamic.
  
  
  

Your Profile:

• Successfully completed studies (Bachelor/Master) in IT, (business) informatics or a related field.
• Knowledge of MS Dynamics 365 is a big plus.
• Logically minded with a keen interest in IT.
• Strong sense of responsibility and ownership, high attention to details, with the ability to work on the routine tasks accurately.
• Service-oriented with strong communication skills, you can handle various stakeholders with confidence.
• Able to embrace change and innovation, contributing to a dynamic work environment.
• Highly motivated to learn and grow within the field (MS Dynamics 365).
• Fluent in English (we are a diverse and international team). Proficiency in German would be a plus.
• Nice to have: proficiency in Business Process Model and Notation (BPMN 2.0).
• Nice to have: knowledge in Miro, Jira.
  
  
  

#DE7

Benefits:

• At Riverty, you can be who you are. We are committed to creating an inclusive environment and a culture of appreciation, enriched by our employee networks.
• Prioritize your health with supported sports and leisure activities.
• Take advantage of our numerous training and development opportunities! Enhance your skills with training offered by the Bertelsmann University, language courses, or leadership training.
• Benefit from our discounts on Bertelsmann products and financial incentives.
• With our diverse work models, you can tailor your work to your preferences. Take advantage of mobile office, flexible working hours, and part-time models.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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