IT Service Continuity Manager (m/f/d)

IDS GmbH - Analysis and Reporting Servic; München; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A data service provider in Munich is looking for an IT Service Continuity Manager to ensure IT service continuity and drive resilience across the organization. This role requires a degree in IT and over 5 years of experience in IT infrastructure or disaster recovery. The company offers flexible working hours, a home office arrangement, and various employee benefits.

Leistungen

Flexible working hours

Home office arrangements

30 vacation days

Annual bonus payments

Health initiatives

Company pension plan

Qualifikationen

• 5+ years in IT infrastructure operations, ITSM, or BCM/resilience.
• Proven experience in disaster recovery and major incident handling.
• Strong understanding of RTO, RPO, SLA/OLA mechanisms.

Aufgaben

• Manage IT Service Continuity Management Lifecycle.
• Improve IT services resilience and operating models.
• Coordinate IT disaster recovery tests and compliance.

Kenntnisse

IT resilience strategies

Crisis management

Excellent communication skills

Multitasking

Ausbildung

Degree in IT or related fields

Tools

ServiceNow ITSM

Jobbeschreibung

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IT Service Continuity Manager (m/f/d), Munich

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Client:

IDS GmbH - Analysis and Reporting Servic

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0445b7361a84

Job Views:

2

Posted:

09.08.2025

Expiry Date:

23.09.2025

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Job Description:

IT Service Continuity Manager (m/f/d)

IDS GmbH - Analysis and Reporting Services (IDS) unlocks the value of data for the global investment industry: We validate, refine, and link data from a wide variety of sources and make it available for mission-critical processes along all investment strategies and products quickly, worldwide, and at any time. Fund management companies, insurance companies, banks and pension funds can use IDS to access a flexibly scalable data platform as well as all necessary analyses and reports in the desired format. As a 100% subsidiary of Allianz SE, IDS has stood for stability, reliability and certified security in the handling of its customers' data since 2001.

72223 | IT & Tech Engineering | Professional | | IDS | Full-Time | Permanent

JOB PURPOSE / ROLE

The goal of IT Service Continuity Management is to support the overall Business Continuity Management (BCM) by ensuring that the required IT technical and service facilities can be resumed within required and agreed business timescales.

KEY RESPONSIBILITIES / TASKS

• Responsible for IT Service Continuity Management Lifecycle Management, including IT DR, IT backup and IT resilience processes, driving maturity and adoption across the organization.
• Continuously improve IT services resilience, architecture, processes, and operating models.
• Develop, review, and maintain IT disaster recovery plans (DRP/TRP) to ensure service availability and swift recovery.
• Coordinate and execute IT DR tests, drills, and compliance activities with service providers and Business Resilience teams.
• Maintain clear communication between service providers and application teams to minimize confusion and ensure timely updates.
• Develop IT services DR dashboards, KPIs, reports, and decision papers for transparency and management oversight.
• Act as project manager for DR-related initiatives and ensure compliance with standards and regulations.
• Serve as a key contact for third parties, service providers, and internal cross-functional teams.

KEY REQUIREMENTS

Required:

• Degree in IT, IT Security, Engineering, Computer Science, Mathematics, or related fields.
• 5+ years in IT infrastructure operations, ITSM, IT risk, BCM/resilience, disaster recovery, or related areas.
• Proven experience in IT resilience strategies, crisis management, and major incident handling.
• Strong understanding of RTO, RPO, SLA/OLA mechanisms in global operations.
• Skilled in translating complex technical processes into business language and decision-making documents.
• Proficiency in ServiceNow ITSM platform and its integrations.
• Detail-oriented, proactive, and capable of multitasking under pressure.
• Excellent English communication skills: German is a plus.

Preferred:

• Experience in finance, banking, or asset management sectors.
• Multicultural, international team experience and collaboration with external providers.
• Certifications: ITIL, CISSP, CBCP, or equivalent.
• Familiarity with ITSCM standards (ISO 22301, 27031, etc.) and regulatory frameworks (DORA, VAIT, etc.).
• Strong interpersonal skills, motivated, target-oriented, and adaptable to global priorities.

WHAT WE OFFER

• Benefit from flexible working hours, a home office arrangement and 30 vacation days per year
• With us, you can expect an intercultural environment with flat hierarchies, a familiar working atmosphere as well as independent work in dedicated teams
• Become part of a company with start-up spirit that combines the advantages of the Allianz Group
• Take advantage of our wide range of training and development opportunities and shape your individual career path
• Benefit, among other things, from annual bonus payments, additional benefits, health initiatives, employee restaurant and a company pension plan

We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Great to have you on board. Let's care for tomorrow.