The primary function of the Regional IT Hardware Asset Administrator is to efficiently manage and oversee the entire lifecycle of IT hardware assets within the EMEA region. This role encompasses a variety of responsibilities essential to maintaining an organized and effective IT asset inventory. The administrator plays a critical role in ensuring that IT hardware assets are effectively managed from procurement to disposal to support the organizations operational needs and strategic goals.
Roles and Responsibilities :
- Procurement Receipt and Storage : The administrator is responsible for the procurement of IT assets ensuring that all purchased equipment is received stored and managed properly.
- Issuing and Shipment : Timely issuance and shipment of IT assets to the relevant departments or personnel ensuring that all hardware is delivered as needed.
- E-Waste Coordination and Asset Reclaim : Assisting in the coordination of e-waste management and the reclamation of IT assets to ensure environmentally responsible disposal and efficient recovery of usable equipment.
- Demand Forecasting and Planning : Forecasting equipment needs based on historical data and future demand planning deliveries to meet these demands while monitoring inventory levels to avoid shortages or surplus.
- New Hire and Termination Processes : Handling the setup and distribution of computers for new hires as well as processing equipment for terminated employees and contractors.
- Warranty Repairs and Re-imaging : In collaboration with local support teams scheduling and performing warranty repairs for returned equipment as well as imaging computers in accordance with replacement strategies and hiring forecasts.
- Miscellaneous IT Support : Performing various other tasks and duties as required by the ITSS management team to support the overall IT environment.
Qualifications :
Required Knowledge Skills and Experience :
Required :
- Working knowledge of Windows / macOS and major computer components (e.g. desktop laptop monitor keyboard)
- High capacity and data analysis skills
- Solid organizational skills and ability to operate independently
- Professional work ethic
- Solution oriented
- Excellent oral and written communication skills
- Fluent in English and German
- Strong interpersonal skills
- Physical fitnessto perform the essential duties of this position
Preferred :
- Understanding and experience with computer imaging technologies
- Experience using ServiceNow Incident and Asset Management
- Experience using procurement and spend management software (Coupa Ariba)
Additional Information :
Remote Work : Employment Type :
Full-time
Key Skills
IT Experience,Mac Os,Active Directory,Computer Networking,DICOM,Microsoft Windows Server,Windows,ITIL,Operating Systems,Dns,Google Suite,Troubleshooting
Experience : years
Vacancy : 1