Düsseldorf - Ausbildung Kaufleute (m/w/d) für Büromanagement zum 1. September 2027

ERGO; Düsseldorf; Vor Ort; EUR 85.000 - 120.000; Vollzeit

Benefits dieser Stelle

Flexible working hours

Remote work up to 50% of monthly hours

Support for work-life balance

Free beverages

Zusammenfassung

ERGO is seeking an experienced IT Product Manager to oversee BMA applications and ensure secure, stable production operations and cost control. The role includes managing offshore support resources, monitoring incidents and KPIs, and ensuring alignment with requirements across portfolios.

The candidate will guide junior Product Managers, ensuring governance frameworks are in place and responsibilities are clearly defined.

Qualifikationen

• University degree in IT or business information management or equivalent qualification.
• Proven experience in managing technology vendors.
• 7+ years of IT product management or a similar role.
• Strong understanding of software development life-cycle and methodologies (Agile, DevOps, Waterfall).

Aufgaben

• Manage BMA applications for ERGO, ensuring secure and stable production run and cost control.
• Oversee internal and external offshore product support resources for assigned application portfolios; address incidents, requests, and enhancements.
• Monitor incidents and KPIs to ensure stable service provisioning and implement improvements.
• Ensure applications and products work according to requirements.
• Provide guidance to junior Product Managers and ensure governance and financial accountability for applications.

Kenntnisse

Excellent communication

Problem-solving

Collaboration

Teamwork

Ausbildung

University degree in IT or business information management

Tools

Azure DevOps

Visual Studio

Oracle

SQL

Jobbeschreibung

• Responsible for managing the BMA applications for the ERGO Organization, including secure and stable run of the product in production as well as for the product costs


• Oversee internal and external offshore product support resources for assigned application portfolios to ensure all incidents, service requests and enhancements are addressed in timely manner and accurate manner


• Constantly checking incident volume and other monitoring activities KPIs to ensure a stable service provisioning to business including setup of necessary improvement measures, conducts compliance-related recertification procedures and checks that product is running secure


• Accountable for ensuring the applications and products are working in accordance with the requirements


• Provide guidance and necessary technical / process expertise to junior Product Managers and empower them to deliver holistic and efficient service to AMS customers, including ensuring appropriate governance of process and controls framework is in place for all applications, as well as full financial responsibility for their respective applications

Your central role

Your profile

• University degree in IT or business information management or equivalent qualification


• Possess in-depth experience in managing technology vendors


• 7+ years of experience in IT product management or a similar role


• Proven experience with key technologies e.g. Azure DevOps, Visual Studio, Oracle, SQL and related tools., as well as strong understanding of software development life-cycle and methodologies (Agile, DevOps, Waterfall)


• Excellent communication, collaboration and problem-solving skills

We Offer

A thrilling task where you can contribute your expertise.

Grow with us together! We provide space to shape the future of ERGO for and with each other. As you contribute to the successful development of ERGO, you can expect quite a bit from us as an employer, such as flexible working hours, opportunities for development, fair compensation, and even free hot beverages and water. Remote work is possible for up to 50 percent of the monthly working hours, offering you a high degree of flexibility. We provide you with the support you need to realize your full potential and to balance your work and private life. We take care of you!

About Us

ERGO is one of the leading international insurance groups, operating in more than 20 countries worldwide. With us, you can expect a modern working environment, diverse development opportunities and responsible tasks that enable you to grow both personally and professionally. Join us in reshaping the future of insurance – with one shared goal: helping people live their lives braver and better.

Application deadline

People with disabilities will be given preference if they have the same qualifications.