IT Process Manager (m / w / d) - IT Business Development - onsite

ABOUT YOU; Hamburg; Vor Ort; EUR 45.000 - 70.000; Vollzeit

Zusammenfassung

ABOUT YOU is seeking a Process Manager to support change management initiatives across development teams. In this role, you will enhance operational speed, facilitate workshops, and ensure effective processes while collaborating closely with various stakeholders. Ideal candidates will possess project management experience and speak fluent English. Additional benefits include flexible hours and a dog-friendly office environment.

Leistungen

Sports courses

Employee discounts

Language courses

Mobility subsidy

Flexible hours

Dog-friendly office

Professional training

Feedback culture

Job bikes

Qualifikationen

• At least 1 year of experience in project management or process implementation.
• Fluent in English (C2 level), both written and spoken.
• Organized and structured work approach.

Aufgaben

• Collaborate with stakeholders and development teams for workflow insights.
• Moderate retrospectives and workshops for continuous improvement.
• Facilitate team-building and process enhancement sessions.

Kenntnisse

Solution-oriented thinking

Creativity

Analytical decision-making

Ausbildung

Degree in Work/Business Psychology or related fields

Tools

JIRA

Confluence

Jobbeschreibung

The IT Business Development Team primarily supports over 40 Development Teams at ABOUT YOU Tech by structuring and optimizing their projects and processes. They collaborate closely with top management and Tech & Product Leads to achieve these goals. The team's projects include software selection, migrations, cost planning, IT investment cases, cost savings, process implementation, and change projects.

The Process Manager role involves supporting change management initiatives, such as organizational restructuring and new team formations. Responsibilities include implementing new processes, evaluating existing ones, moderating workshops (e.g., retrospectives, cross-team process improvements), and facilitating organizational change. Do you enjoy understanding diverse topics, processes, and people to provide optimal support? Are you interested in working with various stakeholders to enhance our operational speed?

What you will do

• Collaborate with stakeholders, including team leads and development teams from ABOUT YOU and SCAYLE, gaining insights into their workflows.
• Ensure continuous improvement by moderating retrospectives and other workshops aimed at process enhancement.
• Facilitate team-building activities, cross-team workshops, lessons learned sessions, and sessions on agile/lean/Kanban practices.
• Contribute to improving our tech organization through lean process optimization, automation, and organizational change management.
• Act as a problem-solver and change agent, devising pragmatic solutions.
• Assist as a JIRA administrator to streamline processes for tech and non-tech teams.
• Gain insights across various teams and processes within the ABOUT YOU group, utilizing the latest technologies and tools to support over 40 tech teams.

Who you are

• At least 1 year of professional experience in project management or process implementation.
• You demonstrate initiative, solution-oriented thinking, business value focus, and creativity.
• Organized and structured in your work approach.
• Analytical and mindful in your decision-making.
• Fluent in English (C2 level), both written and spoken.

Nice to have

• Experience with agile/lean methodologies like Scrum, Kanban, or Extreme Programming, possibly as an Agile Coach or Scrum Master.
• Background in consulting.
• Practical experience with JIRA & Confluence, including administrative knowledge.
• Skills in change management and organizational transformation.
• Experience in IT consulting.
• Agile certifications or practical experience in agile processes.
• Degree in Work/Business Psychology or related fields.

Additional perks include sports courses, free access to code.talks, employee discounts, free drinks, language courses, a Laracast account, relocation support, mobility subsidy, modern technology, central location, flexible hours, company pension, professional training, a dog-friendly office, remote work options, a feedback culture, and job bikes.

YOU ARE THE CORE OF ABOUT YOU.

We foster an inclusive environment where everyone feels welcome and valued, regardless of gender, nationality, or ethnicity. We believe diversity enhances our culture and are committed to supporting physical and mental health, well-being, and fairness. Our mission is to promote acceptance and shape an inclusive, fair, and circular fashion culture.

We look forward to your application, preferably via our online portal, for a quick and easy process.