IT Operator Data CenterundefinedHannover, DeutschlandHybridHannover, Deutschland

TN Germany; Hannover; Vor Ort; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

Join a leading global tourism group and become part of a dynamic team in the Enterprise Operation Center. This role offers the chance to work with cutting-edge IT systems, ensuring their smooth operation across various environments. With a strong emphasis on teamwork and communication, you'll manage incidents, monitor systems, and contribute to the stability of IT operations. Enjoy the flexibility of mobile working and the opportunity to engage in international projects. If you're passionate about IT and thrive in a collaborative environment, this position is perfect for you.

Leistungen

Mobile Working

Flexible Working Hours

Health and Wellbeing Support

Development and Career Opportunities

Qualifikationen

• Relevant vocational qualifications in IT or similar experience.
• Ability to work independently and in a team, especially in crisis situations.

Aufgaben

• Ensure the smooth operation of IT systems in a 24/7 environment.
• Monitor and troubleshoot incidents, managing escalations as needed.

Kenntnisse

Windows

Unix

Linux

Network Systems

Storage Systems

Job Scheduling

Communication Skills

Problem Solving

Documentation Skills

Ausbildung

IT Specialist in Systems Integration

Tools

Automic/UC4

CheckMK

Datadog

Jobbeschreibung

Social network you want to login/join with:

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Client:

TUI

Location:

Hanover, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3571ba77f6fe

Job Views:

1

Posted:

30.04.2025

Expiry Date:

14.06.2025

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Job Description:

ABOUT THE JOB

• In our Enterprise Operation Center (EOC), you will work in shifts around the clock to ensure the trouble-free operation of our complex IT systems
• You will work in a highly motivated EOC team that proactively observes our system landscape through sophisticated monitoring systems and, if necessary, initiates the necessary steps to keep everything under control. It does not matter whether the systems are located in our data centres, at cloud providers or in the many locations where TUI is present worldwide with its own IT.
• You handle incidents independently and manage escalations. For in-depth technical support, you can access the teams of the specialist departments on call if necessary
• Your tasks also includes to make changes to systems according to specifications so that they run safely and stably. The EOC team is based in Hanover with the possibility of mobile working. The EOC team works for the entire TUI Group IT with internationally distributed specialist department teams
• Support and monitor our applications and services
• Manage IT production on all system platforms and environments used in the data centre
• Monitor and troubleshoot job management jobs and production schedules
• Operate and handle implemented service management systems
• Monitor and eliminate faults in infrastructure systems, such as network and building facilities, for instance data centre power supply and air conditioning
• Monitor security systems (video surveillance, access control)
• Troubleshoot, develop and escalate error situations as well as perform problem tracking
• Create and maintain documentation

ABOUT YOU

• Relevant vocational qualifications, e.g. IT specialist in systems integration or similar knowledge and experience gained on-the-job.
• This knowledge and experience will allow you to identify possible irregularities and, combined with your forward-looking actions, will ensure stable IT operations.
• You have an independent manner of working, pronounced high degree of communication and team working skills as well as a high sense of responsibility, and remain calm, flexible and motivated in times of crisis
• Good to very good spoken and written English
• Willingness to work in 3 shifts
• Relevant work experience in the field of Windows, Unix, Linux, network, storage systems and many other IT environments
• Experience in job scheduling; experience in Automic/UC4 would be an advantage
• Experience in resource and workload management monitoring, preferably CheckMK or Datadog
• Good knowledge of network infrastructure (TCP/IP, VLAN)
• Ideally, knowledge of operating/control consoles in UNIX, Linux, Windows operating system well as database systems, internet services and network structures
• Experience in IT support/service management

ABOUT OUROFFER

• Working in the leading global tourism group: We stand for intercultural cooperation and offer the opportunity to work in international projects and teams.
• Mobile working, flexible working hours and working from abroad: We believe that work is something you do, not where you go. Our offer: TUI Way of Working
• Health and Wellbeing support in five key areas – Health, Social, Community, Career and Financial
• Development and career opportunities: We offer a wide range of digitaltraining and international career opportunities.
• Additional benefits relevant to the local market that you’ll be based in

At TUI, we know people are as diverse as the destinations we send our customers to. We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit our Smile page

If you have any questions, please contact the Recruiter for this role via the contact information included in the advert.

Please Note: These vacancies will be managed by an International Recruitment Team and therefore your application may be viewed by TUI colleagues outside your home country.

Do you have any questions regarding this job offer? Get in touch!

Email:

Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.