IT Operations Engineer*

Job Description

Our purpose.

At Tecan we are driven to improve people's lives and health. We do this by empowering our customers to scale healthcare innovation globally from life science to the clinic. We collaborate with our customers from early-stage innovation through project implementation and beyond. We deliver the products, services and solutions that make lab processes and medical procedures precise, reproducible and compliant.

Stay unique and make it count.

Our values - trust, highest standards and ambition - are the cornerstones of our business and provide the framework for Tecan's culture. We foster a positive and empowering environment where our rarest assets, our unique employees, can grow and bring their passion and talent to work.

Join Tecan! Join the market leader!
Work in an international and dynamic environment, share our success!
Ever wondered how your skills and unique background could impact the world of tomorrow? Join our IT team and bring your passion and talent to work.

IT Operations Engineer*

Wiesbaden, Germany

Your team is passionate about technology and is responsible for providing technical assistance and support to users, your colleagues, to ensure that their computer systems, software, and networks function efficiently.
You will work in a cross-functional team of Software Engineers, Architects and IT System Engineers and other IT experts.

Responsibilities

• Provide comprehensive IT support, including 3rd level assistance
• Support and maintain local end-user devices, including desktops, laptops, and other hardware
• Lead and participate in IT projects
• Execute MS Client Engineering tasks including Windows Client Engineering
• Enable and manage hybrid cloud environments
• Manage Change & Release processes to support the Future-Digital-Workplace
• Responsible for user account and rights management, provide technical support and guidance to users

Qualifications

• Bachelor's degree (IT, Computer Science, or related field) or equivalent work experience
• At least 3 years in a similar IT support role
• Experience with MS Client Engineering/Microsoft 365 administration
• Experience in supporting end-user devices and troubleshooting technical issues, install, test, and configure IT hardware, software, and equipment
• Drive continuous improvement in IT infrastructure systems, processes, and services, including the maintenance and extension of our Microsoft Intune & Endpoint Management landscape
• Possess strong knowledge of Intune, Autopilot, and Windows device management
• Excellent communication in English & German, both written and verbal

What We Offer

• The chance to make it count and to have an impact on the world of tomorrow
• Working in an international and diverse environment
• The chance to grow your career within the company
• Feel empowered by our strong and unique company culture
• Comprehensive compensation and benefits package

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