IT Operations & Cybersecurity Specialist

Sacred Byte GmbH; Deutschland; À distance; EUR 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Competitive hourly rate

Autonomy

Growth opportunities

Fully remote

Résumé du poste

Sacred Byte GmbH is a Berlin-based managed security services provider hiring a reliable, curious IT operations technician to support client operations remotely and develop security expertise. You will manage users and devices, troubleshoot, and contribute to security projects while working asynchronously across time zones.

The role emphasizes hands-on IT operations, proficiency with M365/Google Workspace, and scripting with PowerShell, Bash, or Python, with German as a plus.

Qualifications

• 2+ years of hands-on experience in IT operations, helpdesk, or systems administration.
• Proven admin skills in Microsoft 365 or Google Workspace (user/group management, security policies, basic troubleshooting).
• Comfortable with MDM platforms (Intune, Jamf, or similar).
• Proficient in at least one scripting language (PowerShell, Bash, or Python).
• Strong written and spoken English; German is a plus.
• Reliable internet and a professional remote setup.
• Self-directed, comfortable working asynchronously across time zones.

Responsabilités

• Provision and manage users, groups, and licences in Microsoft 365 or Google Workspace.
• Onboard laptops (Windows/macOS) into MDM and coordinate remote device handovers.
• Triage first-line support tickets (password resets, access requests) and escalated complex issues.
• Run weekly maintenance checks: patch status, backup logs, security alerts.
• Document fixes and runbooks so processes are repeatable.
• Contribute to security projects (~20% of your time): CVE research and briefings, laptop hardening scripts, incident-response playbook drafts, ISO 27001 checklist development.

Connaissances

English proficiency

German (nice to have)

Self-directed

Asynchronous collaboration

Outils

Microsoft 365

Google Workspace

MDM (Intune/Jamf)

PowerShell

Bash

Python

Description du poste

Sacred Byte is a Berlin-based managed security services provider. We deliver secure IT infrastructure and compliance-ready cybersecurity for companies handling sensitive data—making enterprise-grade protection accessible to small and mid-sized organisations through smart administration and open-source solutions. We're building a distributed team and looking for a reliable, curious technician internationally to help us keep client operations running smoothly while developing your security expertise.

Tasks

You’ll handle day-to-day IT operations for our clients and contribute to internal security projects:

• Provision and manage users, groups, and licences in Microsoft 365 or Google Workspace
• Onboard laptops (Windows/macOS) into MDM and coordinate remote device handovers
• Triage first-line support tickets (password resets, access requests) and escalated complex issues
• Run weekly maintenance checks: patch status, backup logs, security alerts
• Document fixes and runbooks so processes are repeatable
• Contribute to security projects (~20% of your time): CVE research and briefings, laptop hardening scripts, incident-response playbook drafts, ISO 27001 checklist development

Requirements

• 2+ years of hands-on experience in IT operations, helpdesk, or systems administration
• Proven admin skills in Microsoft 365 or Google Workspace (user/group management, security policies, basic troubleshooting)
• Comfortable with MDM platforms (Intune, Jamf, or similar)
• Proficient in at least one scripting language ( PowerShell, Bash, or Python )
• Strong written and spoken English ; German is a plus
• Reliable internet and a professional remote setup
• Self-directed, comfortable working asynchronously across time zones

Nice to have

• Microsoft 365 Certified (Administrator Expert or Endpoint Administrator)
• Google Workspace Administrator certification
• Exposure to security frameworks (ISO 27001, SOC 2, or similar)

Benefits

• Competitive hourly rate : €12–16/hour, paid in EUR
• Autonomy : Own your domain; we trust you to manage your work
• Growth path : Opportunity to expand into a larger role as we scale
• Fully remote : Async-first culture with occasional video syncs during CET-compatible hours