IT Onsite Support Engineer (all genders)

Unisys; Frankfurt; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A global technology company in Frankfurt is looking for a Field Engineer to support large clients. The role requires strong MS operating systems knowledge, expertise in networks, and excellent soft skills. This position is fully onsite and offers benefits like health days and performance-based remuneration.

Leistungen

30 holiday and special leave days

Health days & Employee Assistance Program

Attractive pension scheme

Bonus and referral programs

Qualifikationen

• Good knowledge of MS operating systems (Windows 7, 10, 11) and MS Office 365.
• Professional experience in Networks and Active Directory.
• Fluent in written and spoken English is mandatory.

Aufgaben

• Serve as Field Engineer for large, complex clients.
• Perform server and storage break and fix.
• Conduct high-level installation activities for storage and network devices.

Kenntnisse

Knowledge of MS operating systems

Professional experience in Networks

Excellent soft skills

Proficient in Intune and SharePoint

Tools

Desktops and Notebooks

Peripherals and Printers

Jobbeschreibung

What success looks like in this role:

• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities at times
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

You will be successful in this role if you have:

• Good knowledge of MS operating systems (Windows 7, 10, 11) and MS Office 365 applications, as well as Apple OS and COTS applications (commercial-off-the-shelf-products)

• Professional experience in the areas of Networks, Active Directory, security; VPN

• Professional Hardware experience in Desktop, Notebook, Peripherals as well as Printer and mobile devices and tablets; certifications beneficial

• Excellent soft skills such as proactiveness, resilience, friendliness, a good sense for service orientation, problem solving competencies, team player, well-groomed and confident manner

• Highly service-oriented in a 100% onsite position

• Skills in Intune and SharePoint are advantageous

• Fluent in written and spoken English is mandatory and driving license B is advantageous

Benefits

• Become part of our "Winning Culture"! An international and varied field of work with worldwide opportunities awaits you! We always strive for the optimum for our first-class customers from a wide range of industries!

• Corporate Social Responsibility and Inclusion standards are very important to us and go beyond the usual!

• Our Unisys University is available to you according to your individual needs - our goal is to help you realize your individual potential!

• Health days & "Wellbeing & Employee Assistance Program": Your (mental) health is important to us and is treated confidentially by a neutral party!

• Solid qualification-, performance- & competence-based remuneration model, attractive pension scheme and various allowances

• Bonus/referral/incentive/recognition programs - we want you to feel appreciated at Unisys!

• 30 holiday and special leave days ensure your work-life-balance especially in difficult situations in your life

• 24/7 accident insurance also for private use

#LI-LO1

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.