IT Network Engineer(m/f/d)

Antech Diagnostics; Viernheim; Vor Ort; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

Join a forward-thinking company dedicated to improving pet health through innovative technology and diagnostics. This role involves analyzing and designing corporate network infrastructures, leading projects, and providing exceptional IT support. You will be part of a diverse team focused on mutual growth and development, ensuring optimal performance of IT systems while enhancing service delivery. If you are passionate about technology and animal health, this is an exciting opportunity to make a meaningful impact in the veterinary field.

Qualifikationen

• Bachelor's degree in IT or related field required.
• Experience in network troubleshooting and IT support is essential.
• Certifications in ITIL are preferred.

Aufgaben

• Analyze and design corporate network infrastructure.
• Lead implementation of proposed network solutions.
• Provide user training and support for IT systems.

Kenntnisse

Network Troubleshooting

Communication Skills

Problem-Solving Skills

IT Support

Incident Management

Customer Service

Ausbildung

Bachelor's Degree in Information Systems

Experience in IT Support Role

Certifications in ITIL

Tools

Cisco Networking Products

Windows OS

MS Office

Jobbeschreibung

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Location: Viernheim, Germany

Essential Duties and Responsibilities

• Discuss business requirements and underlying computer network that is used to support the business functions.
• Analyze current network infrastructure, traffic pattern, network utilization, performance, and security vulnerability.
• Design best-practice corporate infrastructure and datacenter to meet needs and regulatory compliance.
• Lead a team to implement the proposed solutions and oversee the project.
• Troubleshoot advanced routing and switching problems revolving around corporate Local Area Network, Wide Area Network, and various networking technologies (eg. routing, switching, security, wireless, IP telephony etc.).
• Configure and support wide range of Cisco networking product families.
• Document global network topology, traffic flows and all network engineering processes.
• May be asked to participate in enterprise initiatives, special projects and other duties as assigned.
• Provide user training and support to ensure efficient use of IT Infrastructure systems.
• Collaborate with other IT team members to ensure a high level of service delivery.
• Monitor IT systems and infrastructure to ensure optimal performance.
• Participate in IT projects as required.
• Local engagement on IT relevant requests.

Education and Experience

• A bachelor’s degree in information systems, Computer Systems, Computer Science, Business Administration, or equivalent combination of education and experience is required.
• Experience in a similar IT support role.
• Proven working experience in installing, configuring and troubleshooting network issues.
• Solid experience in the administration and performance tuning of application stacks.
• Certifications in ITIL.
• Experience with supporting a Laboratory or healthcare environment.
• Understanding of cybersecurity principles and practices.

Knowledge, Skills and Abilities

• Proficiency in English; German or French is a plus.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and the ability to troubleshoot technical issues.
• Experience with IT support and incident management.
• Knowledge of IT service management frameworks (e.g., ITIL).
• Familiarity with common IT systems and software (e.g., Windows OS, MS Office, networking fundamentals).
• Ability to work independently and as part of a team.
• Customer-focused with a commitment to providing high-quality support.
• Good organizational skills and attention to detail.
• Travel to Antech sites for onsite support activities.

About Antech

Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.