IT Manager (m/w/d)

casavi GmbH; München; Hybrid; EUR 110.000 - 140.000; Vollzeit

Benefits dieser Stelle

Flexible & hybrid working

60 days workation per year in the EU

Company pension scheme

Corporate benefits

Childcare allowance

Wellness benefits

Zusammenfassung

casavi GmbH is seeking a Senior IT Manager to own IT operations end-to-end, including SaaS governance, hardware lifecycle, and internal tooling. You will drive automation, IAM, and security foundations while supporting a hybrid, multi-site workforce in Munich.

Ideal candidates bring hands-on IT operations experience in scale-up or SaaS environments, proficiency with MDM/RMM tools (Hexnode, NinjaOne), and strong knowledge of SaaS governance, IAM, and security best practices.

Qualifikationen

• Solid hands-on experience in IT operations, system administration, or workplace IT.
• Confident working with MDM and RMM tools (Hexnode, NinjaOne) across macOS and Windows.
• Strong understanding of SaaS governance, IAM, and access management (Google Workspace, Jira, Confluence).
• Ability to design scalable processes and prevent recurrence of issues.
• Proactive, structured, and self-organised with multi-project delivery capability.
• Solid grasp of IT security principles including MFA, Least Privilege, VPN.

Aufgaben

• Own SaaS governance and tool portfolio, licence management, and access control.
• Identify and implement AI-powered solutions to automate internal processes.
• Optimize hardware contracts and lifecycle management for Mac and Windows devices.
• Handle 1st/2nd level employee IT support and on-/offboarding processes.
• Audit and redesign IAM automation and ensure secure access management.
• Evaluate new tools and technologies to boost productivity and security.

Kenntnisse

IT operations

System administration

MDM & RMM tools

IAM & access management

SaaS governance

Bilingual German/English

AI tools evaluation

Proactive project management

Tools

Hexnode

NinjaOne

Google Workspace

Jira

Confluence

Jobbeschreibung

About The Role

casavi is growing and our IT is growing with us. As Senior IT Manager, you will take full ownership of our IT operation, from SaaS governance and hardware management to process automation and internal tooling. You will build on a solid foundation, improve what exists, and put in place the structures we need to scale. This is a high-autonomy role with broad scope - ideal for someone who thrives on variety, takes initiative, and wants to leave a real mark on how a company operates day to day.

Your mission

• SaaS & Tool Governance: Take ownership of our full SaaS portfolio from licence management and access control to evaluating new tools and keeping everything documented and well-governed AI & Process Automation: Identify and implement AI-powered solutions to automate internal processes and improve productivity across casavi. Support teams in evaluating and using AI tools effectively and establish practical guidelines for their secure and responsible use
• Hardware & Contract Management: Optimise vendor and hardware contracts, track renewals, and ensure cost-effective lifecycle management for Mac and Windows devices using Hexnode and NinjaOne
• Employee IT Support (1st/2nd level): Handle hardware procurement, device setup, lifecycle management, and internal tickets, ensuring fast, reliable support for all employees across locations
• On- & Offboarding Redesign: Audit our current on- and offboarding processes, identify the gaps, and build a scalable, well-documented process, including identity and access management (IAM) automation
• IT Research & Innovation: Proactively evaluate new tools, technologies, and AI-powered solutions that can improve internal productivity and operational efficiency
• Security Foundations: Enforce security standards (MFA, Least Privilege, VPN) and contribute to hardening our IT environment
• IT Infrastructure: Manage office IT infrastructure (Wi-Fi, meeting rooms, printers) and ensure secure network access for hybrid and remote working

Your profile

• Solid hands-on experience in IT operations, system administration, or workplace IT, ideally in a scale-up or SaaS environment
• Confident working with MDM and RMM tools (ideally Hexnode and NinjaOne) and managing a diverse hardware environment across macOS and Windows
• Strong understanding of SaaS tool governance, IAM, and access management, including hands-on experience with tools like Google Workspace, Jira, and Confluence and ideally experience building these structures from scratch
• A process-builder mindset: you do not just fix problems, you design systems that prevent them from recurring
• Proactive, structured, and self-organised, able to manage multiple IT projects simultaneously
• Solid grasp of IT security principles including SaaS audits, MFA and Least Privilege enforcement, and network and VPN management
• Fluent in both German (C1+) and English, as you will support employees in both languages daily
• Practical experience evaluating and implementing AI tools to improve internal workflows and productivity

Conditions & Benefits

• An open-minded and friendly team working with agile methods - as proven by our Kununu Score of 4,6
• Flexible & hybrid working
• 60 days of workation per year in the EU
• Company events & sports offers
• Corporate benefits
• Company pension scheme
• Childcare allowance
• EGYM Wellpass membership discount
• Diverse development opportunities and a continuing education budget

About Us

casavi is a growing PropTech company based in Munich, Germany. Since 2015, our software has enabled more than 2000 property management and housing companies in German-speaking countries to digitalise their daily processes by automating workflows. More than 120 employees work every day to optimise our product and accelerate casavi's growth. Our cloud solution connects property management companies, housing companies, tenants, owners and service providers in one central system. Functions such as intelligent process management, a customer portal with an app, integrated partner solutions and our service provider platform relay ensure more efficient processes, better communication and a noticeable reduction in workload. With the rapid development of technology and the emergence of AI, we are changing the way property managers simplify their daily work and offer their customers a better experience. To achieve this ambitious goal, we are looking for talented and motivated people to join our intercultural and diverse team with their expertise.