IT-Fachinformatiker/in im Rechenzentrumsbetrieb (w/m/d), DCO

Amazon; Berlin; Vor Ort; EUR 35.000 - 50.000; Vollzeit

Zusammenfassung

Ein führendes Technologieunternehmen mit Sitz in Berlin sucht einen IT-Fachinformatiker, der für den Betrieb und die Wartung der IT-Infrastruktur im 24/7-Datenzentrum zuständig ist. Zu den Aufgaben gehört die Diagnose und Reparatur von Hardware- und Netzwerkproblemen. Die ideale Kandidat/in hat Erfahrung in der Computerhardware-Reparatur und muss Staatsangehöriger eines EU-Mitgliedstaates sein. Wir bieten ein dynamisches Arbeitsumfeld mit rotierenden Schichten.

Qualifikationen

• Erfahrung im Troubleshooting und der Reparatur von Computerhardware.
• Du musst Staatsangehöriger eines EU-Mitgliedstaates sein.

Aufgaben

• Diagnose von Hardware- und Netzwerkproblemen gefolgt von physischen Reparaturen.
• Durchführung von Ursachenanalysen bei Geräteausfällen.
• Arbeiten in rotierenden Schichten (morgens/spät/nachts) zur Aufrechterhaltung des 24/7-Betriebs.

Kenntnisse

Erfahrung mit Computerhardware-Fehlerbehebung

Networking-Kenntnisse

Kundeninteraktion während der Problemlösung

Ausbildung

Hauptschule oder gleichwertiges Diplom

Jobbeschreibung

Job ID: 3060766 | Amazon Data Services European Sovereign Cloud GmbH - J95

Overview

TÄTIGKEITSÜBERSICHT

Du hast einen technischen Beruf und bist daran interessiert, einem erstklassigen Team beizutreten und die Fähigkeiten zu erwerben, die zur Pflege einer der weltweit größten IT-Infrastrukturen notwendig sind. Wir erweitern derzeit unser Infrastrukturteam und suchen IT-Fachinformatiker/innen oder IT-Systemelektroniker/innen.

English: JOB SUMMARY
Are you a technical professional interested in joining an elite team and learning the skills necessary to maintain one of the world's largest information system infrastructures? We are currently expanding our infrastructure team and are looking for IT Specialists/IT Electronics Engineers.

You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.

Key job responsibilities

WICHTIGE ZUSTÄNDIGKEITEN

DATA CENTER OPERATIONS (DCO) This position involves:

• Diagnosing hardware and network problems followed by physical repairs
• Troubleshooting events within internal Service Level Agreements (SLAs)
• Performing root cause analysis of equipment failures
• Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
• Working rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment
• On-call rotation reaction to off-duty emergency calls

Safety Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.

Security Follow the highest security standards and promote a strong security culture.

BASIC QUALIFICATIONS

• High school or equivalent diploma
• Experience with computer hardware troubleshooting and repair
• Experience in networking
• This role requires you to be a national of an EU member state

PREFERRED QUALIFICATIONS

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.