IT Desktop Support- Düsseldorf- Germany (Back-Fill).

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Client:

Axiom Technologies

Location:

[Location details]

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

86efe783f1dc

Job Views:

2

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Please visit our website for more information about our services.

We are seeking a capable resource to coordinate activities ranging from simple to complex. This role provides onsite/on-call assistance to end-users within the organization's desktop computing environment to ensure optimal service delivery.

IT Skills and Experience:

• Experience troubleshooting computer OS and peripherals
• Handling different PC operating systems (Windows 7/8 and 10)
• Performing hardware and software installations (understanding deployment tools like SCCM)
• Basic knowledge of SOE and group policies
• Printer support
• Proficiency with MS Office tools installation & troubleshooting
• Excellent customer service and interpersonal skills
• Field experience supporting various technologies and services
• Strong troubleshooting skills across Windows, Apple, and virtual OS
• Ability to manage time and resources effectively under pressure

Personal Attributes:

• Good knowledge of infrastructure support
• Strong analytical and problem-solving skills
• Well-organized and detail-oriented
• Excellent communication skills, both oral and written
• Passionate about delivering quality work
• Ability to work independently and in teams
• Self-motivated and innovative
• Preference for simple, effective solutions
• Ability to handle confidential information appropriately

In-depth knowledge of:

• Microsoft Office applications
• PC/Laptop hardware and peripherals, including printers

Basic knowledge of:

• Active Directory
• Exchange
• Apple OS
• SCCM

IT Qualifications:

At least one of the following:

• PC/Laptop OEM Maintenance Certification
• CompTIA A+ Certification
• Microsoft Certified IT Professional (MCITP) in desktop area
• Microsoft Office Specialist (MOS) Certification

Experience:

• Minimum 2 years in a similar role
• Freshers and IT students with relevant backgrounds are welcome
• Willing to travel 12-18 miles as required
• Freelancers are encouraged to apply

Next Steps:

If you're seeking your next career challenge and wish to apply, please send your resume to [contact email].