IT Demand Manager (f/m/x)

Sysmex; Hamburg; Hybrid; EUR 65.000 - 85.000; Vollzeit

Zusammenfassung

A leading healthcare solutions company in Hamburg is seeking an IT Demand Manager to bridge the gap between business units and IT. This role involves capturing and translating business requirements into actionable IT initiatives, managing demand, and optimizing processes. Ideal candidates should have a relevant degree, extensive experience in a similar role, and strong communication skills. A flexible working model with numerous benefits is offered.

Leistungen

Flexible working hours

Hybrid working model

30 days of annual leave

In-house gym

Christmas and holiday bonuses

Qualifikationen

• Extensive experience in a comparable role is valuable.
• Strong knowledge of IT systems and digital transformation is needed.
• Fluency in English; additional languages are a plus.

Aufgaben

• Serve as the primary point of contact between business and IT.
• Manage the IT demand pipeline and align requests with resources.
• Ensure timely delivery of solutions on budget and quality.

Kenntnisse

Understanding of business and IT interface

Communication skills

Analytical and structured problem-solving

Proficiency in requirements gathering

Project management experience

Ausbildung

Bachelor’s or Master’s degree in IT or related field

Tools

Agile methodologies

Scrum

Waterfall

Jobbeschreibung

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Please note: We are open to filling this position either on a permanent basis or as an interim assignment, depending on the candidate’s availability and preferences. Are you looking for more than just a job, for something truly meaningful and rewarding? Then Sysmex Europe SE is the place for you. As the regional headquarters for the EMEA (Europe, Middle East and Africa) region, our company is dedicated to providing essential products that help people worldwide on their healthcare journey. If this opportunity appeals to you, come and join us in the position of

IT Demand Manager (f/m/x)

Your responsibilities

In this multifaceted role, you will serve as a crucial link between business units and IT, ensuring that technological solutions align with organizational goals and deliver value. You will be responsible for understanding, capturing, and translating business requirements into actionable IT initiatives, managing demand, and fostering strong partnerships across departments. Your expertise will drive project success, optimize processes, and shape the company's digital journey.

In detail, you will take responsibility for:

1. Serving as the primary point of contact between business stakeholders and the IT department, fostering strong, trust-based relationships
2. Identifying, gathering, and analyzing business requirements to ensure IT solutions are aligned with organizational needs and strategic goals
3. Managing the IT demand pipeline by capturing new initiatives, prioritizing them, and aligning requests with available resources and skills
4. Facilitating workshops, meetings, and interviews to gather comprehensive requirements and clarify business expectations
5. Translating business requirements into clear, actionable technical specifications in close collaboration with solution architects, developers, and project managers
6. Tracking the progress of ongoing IT projects and regularly communicating updates, risks, and issues to relevant stakeholders
7. Ensuring that solutions are delivered on time, within budget, and in line with defined quality standards
8. Supporting change management activities such as training, communication, and promoting user adoption
9. Driving continuous improvement of demand management, requirements engineering, and relationship management practices
10. Staying informed about business processes, industry trends, emerging technologies, and best practices in both business and IT domains

Your profile

You are a great match for this role if you bring a strong understanding of the interface between business and IT, enjoy turning complex requirements into impactful solutions, and combine strategic thinking with hands-on execution. Ideally, you bring the following qualifications and strengths:

1. A Bachelor’s or Master’s degree in Information Technology, Business Administration, Computer Science, or a related field
2. Extensive and proven experience in a comparable role, such as Project Manager, Solution Architect, IT Demand Manager, Requirements Engineer, or Business Relationship Manager – experience in other relevant areas is also valued
3. Strong knowledge of IT systems, business processes, and digital transformation concepts
4. Excellent communication, negotiation, and interpersonal skills, combined with a collaborative and business-oriented mindset
5. Proficiency in gathering and structuring requirements, including the use of process modeling and documentation standards
6. Experience with project management methodologies (e.g., Agile, Scrum, Waterfall)
7. Ability to manage multiple priorities, remain calm under pressure, and adapt to changing needs and expectations
8. Analytical and structured approach to problem-solving, with great attention to detail
9. Fluency in English; additional languages are a plus

Our benefits

We are an aspiring corporate group where respect and trust form the basis for cooperation and communication within Sysmex.

• Culture & cooperation: An appreciative work environment, open corporate culture, flat hierarchies, and an inclusive and caring atmosphere. Working in an innovative and international environment with a broad learning and development landscape in our EMEA Campus, after-work events for internal networking.
• Work-life balance: Flexible working through flextime and a hybrid working model (60% mobile working, 40% on-site), 30 days annual leave.
• Additional benefits: Christmas and holiday bonuses, childcare allowance, capital-forming benefits, subsidy for company pension scheme, corporate benefits, relocation assistance, subsidized lunch in our canteen.
• Health & wellbeing: In-house gym, various sports courses, massages, company medical and psychological care, workplace glasses, general health management.
• Mobility: Subsidy for the public transport “Deutschlandticket”, free parking, bike leasing via JobRad.
• Social Responsibility: Various opportunities to get involved in different sustainability and charity initiatives, climate-friendly and respectful use of resources.

Did we spark your interest? Then we look forward to receiving your application with salary requirements and the earliest possible starting date.