IT Consultant / IT Administrator (m/f/d)

TN Germany; Deutschland; Remote; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

An innovative company is seeking an experienced IT Support Specialist to lead the installation and troubleshooting of software and operating systems. This role involves providing comprehensive support for a variety of devices, including desktops, notebooks, and mobile phones, both remotely and on-site. With a focus on Microsoft technologies, you will manage incidents and service requests while ensuring high-quality IT support. Join a forward-thinking environment that values innovation and offers attractive development prospects, along with excellent benefits such as paid vacation and a modern office space.

Leistungen

30 days paid vacation

Training opportunities

Employee share program

Company car options

Bicycle options

Insurance

Modern office spaces

Sports programs

Benefits portal

Free refreshments

Qualifikationen

• Several years of experience in IT support with expertise in endpoint support.
• Deep understanding of Microsoft technologies including AD, AAD, and M365.

Aufgaben

• Lead installation, configuration, and troubleshooting of software and operating systems.
• Provide comprehensive IT support for desktops, notebooks, and mobile devices.

Kenntnisse

IT Support

M365 Applications

Intune/SCCM

Microsoft Exchange

Microsoft Teams

Windows 10/11

Endpoint Support

Remote Support

Jobbeschreibung

Job Description

• Lead the installation, configuration, and troubleshooting of software and operating systems on a variety of devices, both remotely and on-site in Duisburg.
• Provide comprehensive IT support for desktops, notebooks, mobile phones, industrial PCs, and tablets, including hardware replacement and software issue resolution.
• Maintain and review documentation related to onsite services.
• Offer remote support to clients at other locations.
• Manage incident, service request, IMAC, and break & fix tickets to ensure high-quality IT support.

Qualifications

• Several years of experience in IT support, with expertise in endpoint support, M365 applications, Intune/SCCM, Microsoft Exchange, and Teams.
• Deep understanding of Microsoft technologies including AD, AAD, Microsoft 365, and Identity Management.
• Experience in onsite service, endpoint and user support, remote support, and second-level support.
• Expertise in managing Windows workstations/laptops and software support.
• Knowledge of Windows 10/11, local applications, peripherals, and mobile devices.
• Fluent in German and proficient in English, both spoken and written.

Additional Information

• 30 days paid vacation, training opportunities, employee share program, company car and bicycle options, insurance, modern office spaces, sports programs, benefits portal, and free refreshments.
• Opportunities for innovation in a high-growth environment with the latest technologies.
• Flat hierarchies, long-term stability, and attractive development prospects.