IT Administrator ServiceNow

Hannover Re; Hannover; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading insurance company in Hannover seeks an IT Administrator for ServiceNow to maintain and automate IT processes. Candidates should have a degree in informatics or engineering and experience with ServiceNow. The role offers a hybrid work model, extensive benefits including financial support for relocation, and opportunities for lifelong learning.

Leistungen

Hybrid work model

Company pension scheme

30 days annual leave

Financial benefits

Relocation support

Training programs

Healthy work environment

Discounts on products

Free local transport pass

Qualifikationen

• Completed studies in (business) informatics, engineering or a comparable qualification.
• Experience in the administration and configuration of ServiceNow.
• Basic understanding of ITIL processes.

Aufgaben

• Set up and maintain ServiceNow platform.
• Automate IT and business processes.
• Support colleagues with system questions.

Kenntnisse

Administration of ServiceNow

Analytical mindset

Communication skills in German and English

Ausbildung

Degree in (business) informatics or engineering

Tools

ServiceNow modules

Jobbeschreibung

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Let's connect: If you want to experience how things are done in the IT Service Management & Automation team at our headquarters in Hannover / Germany, join us on a temporary basis for 24 months, commencing at the earliest possible date as anIT Administrator ServiceNow.

ServiceNow is a platform that we use to digitalise and automate recurring tasks and processes - such as IT requests, approvals and orders. This allows teams to work together more efficiently and have more time for the important things.

You can look forward to

• You will set up ServiceNow, maintain the platform and develop it further
• You help to keep the system up to date (e.g. through regular updates & upgrades) and take care of system integrations
• You automate IT and business processes to simplify day-to-day work
• If something doesn't work, you look for the error and find a solution
• You support colleagues from the specialist departments if they have questions about the system
• You create simple instructions and training documents

You come equipped with

• Completed studies in (business) informatics, engineering or a comparable qualification
• Experience in the administration and configuration of ServiceNow, as well as with ServiceNow modules such as Incident, Problem, Change or CMDB desirable
• Basic understanding of ITIL processes and IT service management
• Analytical and solution-orientated mindset
• German and English at a business fluent level, in combination with strong communication skills

Don't meet all the requirements? No problem, we look forward to receiving your application!

We offer you

• Flexibility: A hybrid work model with flexible working hours and 30 days of annual leave
• Work Abroad: Up to 20 days a year within the EU Member States, Iceland, Liechtenstein, Norway and Switzerland
• Financial Benefits: Company pension scheme, employee shares at favourable conditions, vacation and Christmas allowances as well as financial participation in the company's success
• Worry-free Relocation: Wrap-around (financial) support for your accommodation search and relocation to Hannover
• Lifelong Learning: Innovative programme of further training, including e-learning, specialist seminars, soft skills training, language courses, opportunities for work shadowing in other departments
• Healthy Work Environment: Cooperation with the fitness studio Daily Fitness (also for family members), ergonomic workstations, outstanding canteen with rich selection of regional dishes ranging from vegan to hearty made with organic ingredients
• Corporate Benefits: Discounts on products and services from well-known vendors (including travel, fashion and technology)
• Individual Family Support: Company daycare facility and free, anonymous external counselling on personal, professional and psychological matters
• Mobility: Ease of mobility with a free pass on local public transport (Deutschlandticket), free parking and electric charging stations for cars and bikes
• Connecting Power: Together we enjoy parties, team events and internal networking activities

We are #somewhatdifferent – people with their own stories, experiences, and career paths. Everyone is welcome! Apply with just one click on the „Apply now“-button and become part of our diverse team! We'd love to hear about your skills and experiences. No need to upload a photo – it won't impact your application.

More on our work environment, your entry opportunities and development prospects can be found at .