What is Jedox?
Your Responsibilities
As an IT Administrator & Security Analyst, you play a crucial role in our modern corporate environment. In a world where the smooth operation of our tech infrastructure is essential, the IT team is the heart that ensures our employees can always work productively and safely from cyber threats. We view IT not just as support but as an integral part of our corporate culture. Our values, especially “People Centricity” and the “Growth Mindset,” are at the core of what we do. In this position, you have the opportunity not only to solve technical problems but also to positively influence our employees' experience. Your skills will help create an environment where growth and collaboration can thrive.
- First response to Endpoint-related incidents
- Alerting Security Ops of potential threats
- Creation of FAQs, Self-Services, and How-Tos
- Managing IT assets and ensuring compliance
- Handling On/Offboarding processes
- Hardware provisioning, User access management, and communication with HR and Purchasing
- Ticket management for Managed Service providers (abtis, BadenIT, yalos)
- Asset management
- End User Support (personal, email, remote)
- Administration and configuration of Endpoint Management Systems (Microsoft Intune, Windows Autopilot, Microsoft 365, Mobile Device Management)
- Managing the internal Service Portal (Freshservice)
- Software distribution across devices
- Collaborating with external partners on hardware decisions and Windows Autopilot deployment
- Managing O365 licenses and Proofpoint administration
- Handling IT Security Incidents
- Participating in internal IT projects
Your Profile
- Completed training as an IT specialist for system integration or a degree in computer science
- Knowledge and experience with Microsoft 365, Microsoft Intune, and PowerShell
- ITIL experience is desirable
- Service-oriented mindset, independent, careful, and team-oriented work style
- Fluent in German and English
- Experience with endpoint management systems (e.g., Intune, SCCM) and automation with PowerShell
- Experience in an international IT environment is advantageous
Technical Skills
- Networking protocols and security (e.g., LLMNR, LDAP, LSASS, NTLM, Kerberos, RADIUS, DNS, HTTP, TCP/UDP, SSH, SMTP, IPSec, Windows Firewall, SSL/TLS, Windows Sysinternals, networking topologies, segmentation, ICMP, SNMP, ARP, IPv4/IPv6, Routing, Switching, DMZ, Ports, Azure Networking)
- Operating systems: Linux, Windows, MacOS
What’s in It for You