IT Administrator (m/f/x)

Tipico; Karlsruhe; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A leading sports betting provider in Karlsruhe is seeking an IT Administrator to ensure top-notch IT support and collaborative solutions across their team. With a minimum of 3 years in IT Administration, candidates should have deep knowledge of Microsoft Intune and Azure Active Directory. This role offers personal and professional growth opportunities, along with relocation support and a modern office environment.

Leistungen

Relocation Support

Business Bike Leasing

Corporate Pension Scheme

Access to eGym platform

Modern offices

Team gatherings and events

Qualifikationen

• 3+ years of experience in IT Administration.
• Deep knowledge of Microsoft Intune and Azure Active Directory.
• Strong customer focus and familiarity with IT Service Management / ITIL standards.
• Proficiency in Active Directory and Microsoft Admin Portal.
• Familiarity with PC and MAC equipment.
• Experience with ITSM applications like JIRA Service Desk and ServiceNow.
• Basic knowledge of LAN and WAN setups.
• Excellent written and spoken English; proficiency in German is a plus.

Aufgaben

• Ensure customer service standards are maintained.
• Collaborate with Corporate IT team.
• Resolve technical and operational issues.
• Manage user accounts and corporate systems.
• Maintain operational documentation.

Kenntnisse

IT Administration experience

Microsoft Intune

Azure Active Directory

Active Directory

PowerShell

JIRA Service Desk

ServiceNow

LAN/WAN setups

English proficiency

German proficiency

Jobbeschreibung

Overview

Company Description

We are Tipico, Germany's leading sports betting provider and one of the mostdynamic tech companies in the industry. We approach every challenge like aChampionship match, with a mission to excite the arena and elevate the bettingexperience for every customer. Our culture is energetic and ambitious—we play as a team to win high, leave an impact, and commit to excellence. Fueled by ourpassion for the perfect product, we use the newest tech stack to get betterevery single day.

At Tipico, we believe in owning our game. Are you ready to step onto the pitch,bring your best self, and become a champion? Then show us your game face – because we’re looking for an IT Administrator (m / f / x) to join the team!

Job Description

Job Description

Tipico is looking for an IT Administrator (m / f / x) to join our team. Grow with us, introduce us to new ideas, and develop products that maximise the thrill of sports for our customers. Every day, you''ll work in a highly collaborative and agile environment with cross-functional team members to develop products and create technical solutions that push us forward.

Your playing field

• Ensure a consistent standard of customer service is maintained, both onsite and remotely
• Collaborate seamlessly with the Corporate IT team to deliver top-notch IT support services across all Tipico Group offices
• Strong analytical and problem-solving skills. Investigate and resolve technical and operational issues as part of incident management, request fulfillment processes, and infrastructure projects to enhance tools and services for customers
• Take ownership of reported issues and provide regular communication on the status and progress
• Troubleshoot and address hardware, operating system, and software issues for Windows, Mac OS X, and mobile devices, including data recovery
• Contribute to the internal IT support procurement process
• Manage user accounts, groups, passwords, and mailboxes in corporate systems such as Active Directory, Azure Active Directory, InTune, JAMF, Exchange Servers (Office 365), and other specified systems
• Maintain operational documentation, including Knowledge Base articles and Standard Operating Procedures
• Contribute to the enhancement of IT Service Management standards and processes

Qualifications

Which skills should you bring to the pitch :

• Experience. +3 years of proficiency in an IT Administration environment
• Must-Haves. Deep knowledge of Microsoft Intune and Azure Active Directory is a mandatory prerequisite.
• Service Excellence. Demonstrated strong customer focus and familiarity with IT Service Management / ITIL standards and processes
• Robust Skillset. Proficient in Active Directory, Microsoft Admin Portal, Microsoft Office applications, PowerShell, and scripting
• Hardware Knowledge. Familiarity with both PC and MAC equipment
• Ticketing Systems. Experience with ITSM applications such as JIRA Service Desk and ServiceNow
• Network Understanding. Basic knowledge of LAN and WAN setups
• Language Skills. Excellent written and spoken English; proficiency in German is an advantage

Additional Information

This is how we score with you :

• Established International Group. We have a solid foundation on which to grow.
• Personal and Professional Growth. We offer you opportunities to develop and grow to unlock your potential.
• Relocation Support. To make your move to Karlsruhe as smooth as possible.
• Business Bike Leasing. We offer a sustainable commuting solution whilst also keeping you active!
• Corporate Pension Scheme (betriebliche Altersvorsorge). Secure your future! Join our corporate pension scheme, where we provide additional financial support.
• eGym. We encourage an active lifestyle, and to support this, we’ve partnered with an online sports platform that provides access to a variety of clubs and offers across Germany.
• Modern offices. Our very own Karlsruhe campus provides an open-plan space with the latest technology.
• Events. Sponsored Charity and Team gatherings; we like to have fun together as one team and reinforce our connections.
• Supportive Environment. We believe in collaboration and working together as a team, but we also give importance to the uniqueness of each and every one of us.

Think a career at Tipico’s right for you?

Think a career at Tipico’s right for you?

Apply now and join our winning team! If you have any questions or comments about this role, our TA team is happy to help you! Feel free to reach out to us on our social media channels

We look forward to your application!