IT - Administrator

Venquis; Duisburg; Vor Ort; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

Venquis is seeking an IT Support Specialist to join their dynamic team focused on transforming mobility. This role involves providing first-line technical support, managing hardware and software for internal users, and participating in IT projects. Candidates should have basic to intermediate IT support experience, knowledge of Windows and Mac operating systems, and strong communication skills. A positive team atmosphere and opportunities to impact sustainable transport await.

Leistungen

Great Working Atmosphere

Variety of Tasks

Impact in Future of Transport

Qualifikationen

• Basic to intermediate experience in IT support, help desk, or system administration.
• Solid knowledge of Windows/Mac operating systems and standard office applications.
• Good communication skills and a customer-oriented mindset.

Aufgaben

• Accept, process, classify, and respond to incoming fault reports and user issues.
• Serve as the first point of contact for internal users.
• Ensure users are properly equipped with the necessary hardware and software.

Kenntnisse

IT Support

Customer-oriented mindset

Communication skills

Tools

Windows

Mac OS

Jobbeschreibung

About the Role

Join a dynamic team at the forefront of transforming mobility and enabling the transport transition. We are looking for an IT Support Specialist to provide first-line technical support, ensure the smooth operation of our internal IT systems, and collaborate on key technology initiatives.

Your Responsibilities

• Accept, process, classify, and respond to incoming fault reports and user issues

• Serve as a first point of contact (1st-Level Support) for internal users

• Ensure users are properly equipped with the necessary hardware and software in accordance with established standards

• Configure and administer client and server infrastructure, including mobile device management

• Actively participate in ongoing IT projects and digital transformation initiatives
  
  

What You Bring

• Basic to intermediate experience in IT support, help desk, or system administration

• Solid knowledge of Windows/Mac operating systems and standard office applications

• Familiarity with hardware configuration and troubleshooting

• Good communication skills and a customer-oriented mindset

• Ability to work independently and as part of a team
  
  

Nice to Have

• Experience with mobile device management (MDM)

• Familiarity with ITIL processes or similar support frameworks

• German and English language skills (depending on company requirements)
  
  

What We Offer

• Great Working Atmosphere - A positive and supportive team environment

• Variety - Diverse and engaging tasks with a national and international scope

• Impact - The chance to play a key role in shaping the future of sustainable transport and mobility
  

Venquis is acting as an Employment Agency in relation to this vacancy.