IT - Administrator

Venquis Limited; Duisburg; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

A dynamic team is seeking an IT Support Specialist in Duisburg to ensure the smooth operation of IT systems and provide first-line support to internal users. The role involves configuring hardware and software, responding to IT issues, and participating in digital transformation projects. Candidates should have experience in IT support, solid knowledge of operating systems, and a customer-oriented mindset. Join us to contribute to sustainable transport solutions.

Leistungen

Great Working Atmosphere

Variety of tasks

Opportunity for impact

Qualifikationen

• Basic to intermediate experience in IT support or help desk.
• Knowledge of Windows/Mac operating systems.
• Familiarity with hardware configuration.

Aufgaben

• Provide first-line technical support for internal users.
• Handle incoming fault reports and user issues.
• Configure and administer client and server infrastructure.

Kenntnisse

Customer-oriented mindset

Good communication skills

Ability to work independently

Basic to intermediate IT support experience

Tools

Windows OS

Mac OS

Jobbeschreibung

About the Role

Join a dynamic team at the forefront of transforming mobility and enabling the transport transition.We are looking for an IT Support Specialist to provide first-line technical support, ensure the smooth operation of our internal IT systems, and collaborate on key technology initiatives.

Your Responsibilities

• Accept, process, classify, and respond to incoming fault reports and user issues

• Serve as a first point of contact (1st-Level Support) for internal users

• Ensure users are properly equipped with the necessary hardware and software in accordance with established standards

• Configure and administer client and server infrastructure, including mobile device management

• Actively participate in ongoing IT projects and digital transformation initiatives

What You Bring

• Basic to intermediate experience in IT support, help desk, or system administration

• Solid knowledge of Windows/Mac operating systems and standard office applications

• Familiarity with hardware configuration and troubleshooting

• Good communication skills and a customer-oriented mindset

• Ability to work independently and as part of a team

Nice to Have

• Experience with mobile device management (MDM)

• Familiarity with ITIL processes or similar support frameworks

• German and English language skills (depending on company requirements)

What We Offer

• Great Working Atmosphere - A positive and supportive team environment

• Variety - Diverse and engaging tasks with a national and international scope

• Impact - The chance to play a key role in shaping the future of sustainable transport and mobility

Venquis is acting as an Employment Agency in relation to this vacancy.