International Key Account Manager (m/f/d)

SD Worx Deutschland; Frankfurt; Hybrid; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

SD Worx Deutschland is seeking an International Key Account Manager to manage a portfolio of international mid-market and enterprise clients across multiple countries. You will focus on growing account value, maintaining strong client relationships, and aligning payroll and HR solutions with evolving international needs.

You will remain hands-on in day-to-day commercial interactions while coordinating with internal teams to deliver tailored solutions.

Qualifikationen

• Minimum 5 years in a commercial or contractual B2B role.
• Experience in a multi-country or matrix organisation.
• Experience managing international clients.
• Excellent German and fluent English communication.
• Willingness to travel within Europe.

Aufgaben

• Act as the single commercial point of contact for a portfolio of international mid-market and enterprise Global Solutions clients, with full ownership of the relationship.
• Drive sustainable account growth by identifying upsell opportunities, extending existing contracts, and increasing overall account value (ACV).
• Proactively understand client needs and translate these into tailored payroll and HR solutions, leveraging strong and trusted client relationships.
• Lead and influence commercial conversations at both tactical and strategic level, positioning SD Worx as a trusted partner in payroll outsourcing and HR transformation.
• Own the commercial, contractual, and escalation aspects of the account, ensuring close alignment with internal stakeholders such as Service Delivery, Product Management, Legal, and external partners.

Kenntnisse

German (Excellent)

English (Fluent)

Negotiation

Stakeholder management

Communication skills

Willingness to travel

Jobbeschreibung

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organisations of all sizes to turn Human Resources into a source of value for both the business and its people.

Our people solutions cover the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.

The role

As an International Key Account Manager, you manage a portfolio of international mid-market clients within our Global Solutions division. These clients operate across multiple countries and rely on SD Worx as a strategic partner for payroll and HR services.

This is a strategic account management role with a strong focus on existing business. You are responsible for growing account value, strengthening client relationships, and aligning our solutions with evolving international needs. At the same time, you remain hands‑on in managing day‑to‑day commercial interactions.

Key responsibilities

• Act as the single commercial point of contact for a portfolio of international mid-market and enterprise Global Solutions clients, with full ownership of the relationship
• Drive sustainable account growth by identifying upsell opportunities, extending existing contracts, and increasing overall account value (ACV)
• Proactively understand client needs and translate these into tailored payroll and HR solutions, leveraging strong and trusted client relationships
• Lead and influence commercial conversations at both tactical and strategic level, positioning SD Worx as a trusted partner in payroll outsourcing and HR transformation
• Own the commercial, contractual, and escalation aspects of the account, ensuring close alignment with internal stakeholders such as Service Delivery, Product Management, Legal, and external partners

What you bring

• Minimum 5 years of experience in a commercial or contractual role within a B2B environment, preferably in payroll, HR services, or outsourcing solutions
• Experience working in a multi-country or matrix organisation
• Experience managing international clients
• Excellent German and fluent English
• Strong negotiation, stakeholder management, and communication skills
• Willingness to travel within Europe

What we offer

• Flexible working: Hybrid and flexible working arrangements
• Learning and development: Access to training and individual development plans
• Career growth: Opportunities to develop expertise or broaden your career
• Collaborative culture: A European organisation working together across locations

Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email.

You will join an international sales team of six colleagues based across the UK, Netherlands, Belgium, and Spain. The team focuses on building and growing long‑term partnerships with international mid‑market and large enterprise clients.

This role offers a strong level of ownership and strategic impact, combined with hands‑on involvement in client management. You contribute directly to the growth of our Global Solutions business while working in a structured and collaborative international environment.

Diversity & equal opportunities

SD Worx values diversity and inclusion in the workplace. We welcome applications from all qualified candidates regardless of origin, nationality, gender, gender identity, sexual orientation, age, disability, religion, ethnic or social background, or stage of life.

All hiring decisions are based on skills, experience, and role‑related qualifications.