Inside Sales Team Leader Germany & Austria (m/w/d)

Zimmer Biomet; Berlin; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

Zimmer Biomet is seeking an Inside Sales Team Leader for Germany and Austria. This role involves leadership in sales for medical devices, emphasizing team support, sales performance, and customer relationship management. Ideal candidates will have significant experience in inside sales leadership and a strong background in the orthopaedic market.

Qualifikationen

• Minimum of 3 years in inside sales, preferably in medical devices.
• Minimum 2 years in leadership with matrix management experience.
• Fluent in English and German.

Aufgaben

• Lead and mentor Inside Sales Representatives to achieve sales targets.
• Monitor sales metrics, provide feedback, and improve performance.
• Facilitate team coordination and manage CRM reporting.

Kenntnisse

Sales team leadership

Analytical understanding

Excellent communication

Familiarity with digital channels

Ausbildung

Minimum of 3 years in inside sales

Fluency in English and German

Tools

Salesforce

Jobbeschreibung

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Inside Sales Team Leader Germany & Austria (m/w/d), Berlin

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Client:

Location:

Berlin, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d8d4a8c32b72

Job Views:

5

Posted:

21.06.2025

Expiry Date:

05.08.2025

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Job Description:

JOB DESCRIPTION

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.

What You Can Expect

We are seeking a motivated and experienced Inside Sales Team Leader to support our growing team of Inside Sales Representatives in the orthopaedic medical device space, covering Germany & Austria. This role involves providing leadership, mentorship, and coordination within a dotted line management structure. The Team Leader will play a pivotal role in driving sales performance, fostering team collaboration, and ensuring exceptional customer service.

How You'll Create Impact

Team Support and Leadership:
• Act as the primary point of contact for Inside Sales Representatives, offering guidance, coaching, and support to achieve individual and team sales targets.
• Collaborate with the Regional Sales Manager to establish clear objectives and ensure alignment with company goals.
• Motivate and inspire the team to maintain a high-performance culture.

Sales Performance:
• Monitor and evaluate sales metrics, pipeline activity, and quota attainment for the team.
• Provide ongoing feedback and implement strategies to improve performance where needed.
• Assist in the development of sales campaigns and initiatives tailored to the orthopaedic market and country(ies) within your scope.

Operational Oversight:
• Facilitate daily team huddles and coordinate workload distribution among representatives.
• Collaborate with cross-functional teams, such as marketing and customer service, to address client needs and opportunities.
• Oversee CRM usage to ensure accurate reporting, pipeline management, and adherence to sales processes.

Training and Development:
• Provide mentorship and training for new and existing team members on products, sales techniques, and orthopaedic market trends.
• Identify skill gaps and recommend tailored training opportunities.
• Conduct shadowing sessions and role-playing exercises to enhance sales effectiveness.

Customer Relationship Management:
• Support the team in managing relationships with key orthopaedic accounts, surgeons, and healthcare professionals.
• Ensure timely and effective follow-up on leads and customer inquiries.

Reporting and Communication:
• Prepare and present regular performance reports and updates to the Inside Sales Leader as well as various Leadership Teams and your Regional Sales Manager peers.
• Communicate key updates, feedback, and action plans to the team.

What Makes You Stand Out

• Sales team leadership, coaching experience, motivation to build-up and develop an Inside Sales team
• Strong analytical understanding to drive performance and customer understanding
• Excellent communication, oral and written skills
• Strong familiarity with digital channels, inside selling process excellence and experience using sales tools (e.g., Salesforce, analytics & reporting, etc.)
• Remote sales, remote sales methodologies, social selling.
• Preferred: Knowledge related to medical devices / orthopaedics
- Key products and services
- Key stakeholders (hospitals, physicians, purchasing groups, etc.)

Your Background

• Minimum of 3 years in inside sales, preferably within the medical device or orthopaedic industry.
• Minimum 2 years in an inside sales leadership role with matrix management
• Language: Fluent in English and German

Travel Expectations

15 – 20%.

Punctual travel to various countries in Europe according to business needs (i.e.: leadership and team meetings, company events etc)

EOE/M/F/Vet/Disability