Inside Sales Specialist (f / m / d)

DP World Australia; Hamburg; Vor Ort; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

An established industry player is seeking an Inside Sales Specialist to enhance customer relationships and drive revenue in logistics services. This role involves managing customer inquiries, providing pricing information, and coordinating shipments for efficient delivery. You will be the key point of contact for clients, ensuring their needs are met while maintaining accurate records and generating sales reports. Join a dynamic team in a growing international organization that fosters personal growth and development in a supportive atmosphere. If you have a passion for logistics and sales, this opportunity is perfect for you.

Qualifikationen

• Experience in operations and customer service is essential.
• Sales experience in the logistics industry is required.

Aufgaben

• Develop and maintain a customer database and deliver sales pitches.
• Coordinate shipments and ensure timely delivery.

Kenntnisse

Customer Service

Sales in Logistics

CRM Software Proficiency

TMS Software Proficiency

Organizational Skills

Knowledge of Freight Forwarding

Communication Skills

German Language

English Language

Tools

CRM Software

TMS Software

Jobbeschreibung

As our Inside Sales Specialist, you will play a crucial role in generating revenue and maintaining strong customer relationships within the industry. You will be responsible for selling logistics services, managing customer inquiries, and coordinating shipments to ensure timely and efficient delivery. Furthermore, you will provide the customer rates and prices for their business, being the daily partner and face to our customers.

Responsibilities:

• Target potential customers, develop and maintain a customer database, and deliver compelling sales pitches to prospective customers.
• Serve as a primary point of contact for existing clients, address customer inquiries promptly, and maintain strong, long-term customer relationships.
• Collaborate with the operations team to plan and coordinate shipments, ensure accurate and timely delivery, monitor shipment progress, and resolve any issues that may arise.
• Maintain accurate records of sales, customer interactions, and revenue.
• Generate regular sales reports and forecasts.
• Stay updated on industry trends and competitors and identify opportunities for improvement and expansion.

Skills & Qualifications:

• Proven experience in operations as a foundation of customer service and pricing tasks.
• Proven experience in sales in the logistics industry.
• Proficiency in using CRM and TMS software and other relevant tools.
• Detail-oriented with excellent organizational abilities.
• Knowledge of freight forwarding operations and supply chain management.
• Excellent communication skills when it comes to handling customers and a good command of English and German.

Compensation:

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market-competitive compensation package.