Inside Sales Specialist DACH - Focus on Retention (all genders)

TeamViewer; Berlin; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

Une entreprise dynamique recherche un Inside Sales Specialist DACH à Berlin. Vous serez chargé d'exécuter le processus de renouvellement pour garantir la rétention de l'ARR et de découvrir des opportunités de vente. Une première expérience dans l'environnement commercial est souhaitable, de même que des compétences en communication et un esprit orienté client.

Qualifikationen

• 1-2 years of experience in sales, customer retention or customer service.
• Ideally experience in the IT environment with SaaS knowledge.
• Fluency in German and English is mandatory.

Aufgaben

• Execute the renewal process to ensure ARR is retained or expanded.
• Identify opportunity and customer level risk and coordinate the mitigation.
• Collaborate cross-functionally to provide exceptional customer experiences.

Kenntnisse

Communication

Customer-centric Approach

Results-oriented

Ausbildung

University or college degree in Business, Marketing or similar

Jobbeschreibung

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Inside Sales Specialist DACH - Focus on Retention (all genders), Berlin

Client: TeamViewer

Location: Berlin, Germany

Job Category: Other

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EU work permit required: Yes

Job Reference: 995612d119ff

Job Views: 3

Posted: 26.06.2025

Expiry Date: 10.08.2025

Job Description:

Responsibilities

• Execute the renewal process to ensure ARR is retained or expanded
• Identify opportunity and customer level risk and coordinate the mitigation
• Collaborate cross-functionally to provide exceptional customer experiences, building trust and credibility both internally and externally
• Establish business relationships with TeamViewer customers via telephone and E-mail
• Discover cross and up-sell opportunities with the existing customer base
• Monitor and report on market and competitor trends, providing relevant feedback from the customers to improve internal processes and customer loyalty

What we are Looking for:

• University or college degree in the field of Business, Marketing, or similar is great, but not a dealbreaker
• 1-2 years of experience in sales, customer retention or customer service, ideally with a focus on renewals
• Ideally experience in the IT environment with SaaS knowledge
• Strong communication skills, positive attitude and enjoy working in an international team
• Customer-centric and results-oriented approach, demonstrating a willingness to go the extra mile
• Fluency in German and English is mandatory, further languages are a plus